Neosurf Casinos

neosurfOnline casino players wanting to avoid using their credit cards across sites are always in search of alternative solutions to use, and Neosurf is one such method. This is a voucher that allows players to forget about their bank accounts and credit cards to make the most effortless transactions across casino sites. This is also one of the most popular vouchers across online casinos, offering more than any other solution of its type. What is Neosurf and why choose it as your online casino payment method?

About Neosurf

Launched way back in 2004, Neosurf is a voucher that has taken the world by storm. Based in France, Paris, with an additional office in the UK, the solution was launched to cater to users across Europe. The privately held company behind it, though, has managed to take it beyond Europe’s borders and make it global with time. Nevertheless, its scope never changed: users’ online banking with it is still more convenient and private, easier and faster than with any other method.

Being a prepaid voucher, it allows users from all across the globe to make effortless payments online. Thanks to that, even though first it was only used in France, as users saw its potential, the interest in it grew and now, there are over 135,000 Neosurf Authorized Resellers (NARs) available all across the globe, both offline and online. You can visit these NARs to buy your voucher, as you can see, both offline and online. This is actually one of the solution’s biggest perks, contrary to other vouchers of its type, which are either offline or online-only. With this voucher, you can go either way.

A NAR, as you will see soon, can be anything, from an online platform to a gas station, or supermarket. Therefore, regardless of whether you’d want to use it for online or offline payments, you’ll have a choice. Once purchased, the voucher can be used right away, and you’d need to share no credit card or banking details when paying with it. That’s one of the main reasons why the solution has spread across the online gambling industry with the speed of light. Major online casinos are accepting it, such as Bet365, so you can rest assured that you’ll have a wide choice of sites to explore to play using it. On that note, it is of great use across countries where credit cards are no more allowed for online gambling purposes, such as the UK. But even though credit cards are your option as a Canadian player, why risk using your credit card online when you could use the most perfect voucher? Stay with us to learn how!

Getting Started with the Solution

getting-started-with-the-solutionThe getting started procedure with Neosurf is extremely easy, but you’ve probably assumed that considering it is a prepaid voucher. The first decision to make, though, is whether you’d want to get started with and use it offline or online. Then, you’d need to choose the type of voucher from the ones offered for offline and online purchasing.

Go to its official website and you’ll see the NAR locator tool on the homepage. Enter your address there and the tool will generate possible offline and online NARs for you to choose from to purchase the voucher.

If you go with the offline option, you’d need to go to the nearest NAR to your home and provide just cash to complete the purchase. There won’t be any need for providing an ID even! As the staff gives you the receipt, you’ll see the 10-digit voucher code on it. You’d need to have that code with you, as it will be needed when you actually use the voucher.

If you go with the online option, you would need to create an account with the solution on the official website. After your account is ready, you’d need to top it up with money, using cash, bank transfer, credit cards or even cryptocurrencies. Then, you’ll receive a unique PIN code using which you can start making payments with your voucher. As an added perk, whenever you enter your account, you’ll be able to check all the transactions you’ve made with the voucher.

Finally, we must cover the basic voucher types. There’s a Minor one, which comes in denominations of CA$10 and CA$20. Then, there’s the Classic, with denominations from CA$10 to CA$250. You also have the online-only MyNeosurf card, and then you have the NeoCash card which can be reloaded and was created in association with MasterCard. The total you can transact using these vouchers is CA$250. In case you have remaining funds on your voucher, you can transfer them to your new voucher, in the period of 12 months, as that’s how long the vouchers are valid for.

Depositing and Withdrawing

Considering how easy it is to get started with Neosurf, you should not be surprised to learn that depositing with it would be even easier. As we mentioned, the solution is, first and foremost, available across hundreds of online casino sites, the top ones included. Then, it is available to players across the globe, and finally, it is easy to use. So, all you need to do to start using it for safe and instant deposits is to find a suitable casino for you which accepts it as a deposit method and join it.

From there, to make an instant deposit with the voucher, you’d need to go through these four simple steps:

  1. Go to the casino’s Banking/Cashier/Deposit page.
  2. Select Neosurf from the offered payment solutions.
  3. In the pop-up, enter the 10-digit code and specify how much you’d like to deposit.
  4. Confirm the transaction and in an instant, the money will arrive on your balance.

You may have expected to hear that withdrawals with this solution are impossible. But you’re wrong. In fact, this is the second strong suit Neosurf offers. Contrary to other vouchers, it offers the withdrawal functionality, that is, should you have chosen to use the reloadable voucher type.

The withdrawing procedure will pretty much be the same as the depositing one described above. So, just go through the same steps as explained, and in a few hours to a few days, the casino will transfer your winnings to your voucher card.

You should keep in mind, however, that not all casinos that offer it for deposits will offer it for withdrawals, too. Considering there are other voucher types offered and not only the reloadable one, some casinos prefer avoiding the confusion, and only offer the solution for deposits. That’s why before you join a site to use it for deposits and withdrawals, make sure Neosurf is an option for both deposits and withdrawals.

Applicable Fees

Transactions with Neosurf are completely fee-free. You don’t need to pay anything extra when purchasing the voucher offline, and you just need to give the staff as much as you wish to have on your voucher. Even when purchasing the voucher online, using bank transfer, debit cards, MasterCard or VISA, you won’t need to pay a dime.

However, if you use an existing Neosurf voucher to purchase a new one, there will be a 4.5% fee. Plus, for cashing money from your voucher, 1.5% will apply for bank transfer, for instance, and 2% for NeoCash.

Accepted Currencies

accepted-currenciesThe default currency, considering this is a solution that comes from Europe, is the euro. However, depending on the country you’re purchasing it from, the voucher is available in all currencies of the accepted countries.

Therefore, in the UK, it can be purchased in UK pound sterling, for instance, so you can rest assured that you will be able to purchase it in Canadian dollars.


It should be clear to you by now that Neosurf is a solution that is available in Canada. We mentioned that it can be purchased in Canadian dollars, too.

Being a global solution, as introduced, the voucher can be found across many other prominent online gambling markets, such as the UK, Spain, IndiaMaltaItaly and Argentina, to name a few. In fact, it is available across more than 50 countries globally.

Customer Support

customer-supportWhen you go to its official website, you will see that Neosurf has everything laid out for you, in step-by-step explanations, on how to open an account, how to buy it and where to pay with it.

But, when you go to the Support page, you’ll get the answers to all the questions you may need. Plus, you can use the on-site contact form to get in touch with its Customer Support team. You’d need to enter your first and last name, email and phone number and type in your message. In no time, the team will get in touch with you to help you out with anything you needed.

Of course, if you’re having some basic questions, you can always contact your casino’s Customer Support team, too. They are trained to help players out when it comes to depositing and withdrawing, so you should try them, too.


There are many reasons, as you could see, why this is one of the most popular vouchers across the world, especially when used for online gambling purposes. It is fee-free and offers instant deposits, and withdrawals even! It is offered to players from all over the world, across hundreds of online casinos, so basically, anyone can use it! Plus, you’d be able to play using your own country’s currency, since all eligible countries’ currencies are accepted. What else could one ask for? So, make sure you purchase your free voucher and give this incredible solution a try; you’ll see that you’d want to use it again and again for instant deposits!


Is Neosurf’s official website available in many languages?

Yes. Considering it is a global payment solution, its services are available in Japanese, Greek, Romanian, Italian, Dutch, Portuguese, Polish, German, Spanish, French and, of course, English.

Which are some of the online NARs to use?

You will see that there are eight online Neosurf Authorized Resellers, such as, beCharge, Rapido, TopMeUP and iGiftCards, to name a few.

Can anyone open an account with the solution?

No, not really. Even though available to users globally, you’d still need to be of legal age to use it. So, anyone who’s 18 or older, from an eligible country, can open an account with it. You won’t need to provide any ID to use the fee-free account at first, but in case you want to make larger deposits or increase your spending limit, there’s a mandatory identity verification procedure, where ID documents would be required.

What happens if my voucher gets lost or stolen?

You would need to contact its Customer Support team on how to block the voucher, but you can rest assured that if you act on time, no funds would be lost, as the Support team will use your personal details to ensure that the voucher was yours and block it.

Is there a phone line to contact the Customer Support team?

No. Unfortunately, the Customer Support team cannot be reached via phone, but only via the on-site contact form.