- 85+ Life-Changing Jackpots
- 24/7 Support via Chat, Email and Phone
- Exclusive VIP Rewards
- No cons
|Casino||William Hill Casino|
|Accepted Currencies||CAD, USD, EUR, DKK, SEK,GBP|
|Withdrawal Limits||C$10 – C$Unlimited|
|Deposit Methods||Visa, MasterCard, ecoPayz, Citadel Direct, eCheck, iDebit, InstaDebit, Paysafecard|
|Phone||00 800 3551 3551|
William Hill is one of the most experienced and dependable gambling brands to emerge from the United Kingdom. It operates a huge number of betting services, including a sportsbook, bingo rooms, a poker platform, a live dealer offering, and a virtual casino but in this review, we intend to focus on what the brand’s online casino product is all about.
This highly acclaimed betting operator is no stranger to the gambling industry, having been established as a brand nearly a century ago, so it knows how to please customers from all over the world. Players from Canada are also allowed to open real-money accounts at the website, where they will find a mind-blowing selection that consists of numerous thrilling slots, iconic games like blackjack, roulette, and baccarat that everyone adores as well as several video poker variations for strategy-oriented players. The portfolio is powered by Playtech, a brand name many casino fans utter with reverence and one that is suggestive of utmost quality and innovation.
Apart from its sizeable library of games, Canadians who choose to play at this UK-based online casino would reap a number of other benefits. For instance, the website is multilingual giving you the option to load it in French, Polish, German, and Russian, among several other languages. Multiple currencies are supported, including the commonly used USD, EUR, and GBP but customers from the Great White North can conduct their payments in their local CAD.
While we are at it, William Hill customers are spoilt for choice where diversity of payment solutions is concerned. The website’s cashier accepts a bevy of trusted banking options, many of which are specifically intended for players from Canada. Since William Hill is a brand that has an excellent reputation to defend, it strives to process its players’ payouts in the quickest way possible. The operator knows what it takes to make an enthusiastic customer smile and treats its patrons to a number of fabulous promotional incentives that enable them to get the most out of their online gambling experience.
Additionally, the website is mobile-friendly, enabling you to load the available games in your smartphone’s or tablet’s browser, no matter whether the device runs on iOS or Android. The operator wishes to ensure all customers have the best time possible at its online casino which is why the latter has a very useful support facility where support hosts are always on duty and ready to answer all your questions. As far as licensing goes, William Hill’s enviable reputation is further consolidated by the licenses it holds by the UK and the Gibraltar Gambling Commissions.
Bonuses and Promotions
William Hill is a long-standing gambling brand so it is no wonder it has mastered the art of attracting new customers through offering them a wide choice of tempting bonuses and ongoing promotions. Everyone who signs up an account at William Hill can receive a little extra to extend their gaming session, starting with a nice welcome bonus amounting to 100% for as much as CA$300 in free casino credits. Please bear in mind that if you are a Canadian and redeem the bonus in your local currency, the CA$300 will be converted into CAD.
Whatever you have earned while the bonus is in play you get to keep, but only after you have cleared the wagering requirements attached to the offer. In this case, the bonus amount needs to be wagered a total of 40x and only then are the winnings released from your William Hill balance. It is not advisable to try to process a withdrawal prior to covering the playthrough as this will cause the forfeiture of your bonus and its associated winnings.
Once you opt in for the offer, you are given 7 days to make the best of it. When the time is up, the offer will expire but you will not be permitted to redeem a second bonus of this kind. You qualify by depositing no less than CA$10 or the equivalent amount in your local currency.
While you are clearing your playthrough, it is recommendable to bet on games with a higher contribution towards the requirements. The different types of games available at William Hill all clear a different percentage from the said playthrough, with slots and scratchcards contributing 100%, video poker contributing 5%, and the majority of the table games – 20%.
Things are a bit different when you are playing roulette, though, since there the contribution percentage is based on your bets’ table coverage. Low-table coverage bets, i.e. less than 25%, clear 50% of your playthrough, medium-range coverage contributes 25%, and high-coverage bets have no contribution whatsoever. Do not bother putting money on even-money propositions like red/black – you will clear nothing this way.
Another lucrative welcome bonus awaits new depositing customers who prefer to put their money on the line in William Hill’s live casino. The welcome bonus for the live-dealer games consists of a 100% first-deposit match of up to CA$100 or the equivalent amount in your used currency. This bonus expires after a period of 7 days and is applicable only to the roulette tables in the live section. The minimum qualifying deposit is again CA$10 or your currency equivalent. One of the downsides of claiming this bonus has to do with covering its playthrough, which is rather steep in our opinion. You need to wager the bonus amount 70x before you are permitted to cash out the winnings. Here it is important to warn you to abstain from placing low-risk roulette bets because this approach may result in your bonus being voided.
William Hill is also quite generous to patrons who have already signed up and redeemed the welcome bonus. Existing registrants who already have an account and stake at least CA$10 on any given day of the week, qualify for 10 free spins on a selected slot game from William Hill’s library. One of the conditions here is to have staked the required CA$10 on the slot game the free spins are awarded for. Both the free spins and their associated winnings are valid for a period of 24 hours following the bonus redemption and you are allowed to claim only one such bonus per day. Again, you need to comply with wagering requirements of 40x the amount you have won with your bonus spins.
The majority of the games offered by William Hill are supplied by major casino software developer Playtech, which in our opinion is a great advantage. This is one of the software suppliers that truly excel in the creation of innovative casino games that are easy to recognize thanks to their superior graphics, ambient audio, and intuitive interface.
The casino games in William Hill’s gaming library can be loaded in instant play without the need to install specific software on your device in order to play. There are lots of interesting features included in the games that enable players to tailor the gameplay in correspondence to their individual taste and style, such as autoplay, history on previous bets, hints on the correct play, and the ability to select from different felt colours of the virtual tables’ layout.
One of the biggest advantages of joining William Hill are the progressive slots, some of which are linked to Playtech’s jackpot network where the prizes increase across all online casinos running on this sophisticated software. Playtech’s software is also optimized for mobile play so that players at William Hill have the opportunity to bet as they go by loading the casino in their mobile devices’ browsers. The website is accessible via most smartphones and tablets that are based on operating systems like Android and iOS. Downloadable apps for mobile phones are also offered.
William Hill hardly boasts one of the largest gaming collections in the realm of online gambling but we dare say more than 400 premium games can certainly satiate the appetites of most casino players out there. The gambling operator succeeds in covering a wide spectrum of preferences as its catalog features an immense variety of slot games as well as numerous variations of all-time favourites like blackjack, roulette, and baccarat. Video poker can also be played, with some of its most popular varieties making it on William Hill’s list. Registrants who grow bored from playing against the casino’s RNG software are given the chance to try their luck in games hosted by real dealers in the live casino section.
If slots are your game of choice, William Hill will not disappoint you. It does not matter whether you are into classic fruit machines or prefer to set the reels of advanced, action-packed slots in motion. Either way, this casino has got you covered. Spinners who prefer the classics should definitely try out simplified slots like Crazy 7 or Funky Monkey. These have only three reels the symbols rotate on and enable you to win on one to three paylines. Such games are the best choice for players who are unfamiliar with how slots work and are more likely to get confused by the special features of advanced slots.
Spinners who are looking for more action on the reels are lucky to have an immense number of titles to choose from. These advanced games can be rather profitable since their winning combinations are formed across more paylines which increases the odds of hitting a win. In addition, they allow you to entirely immerse yourself in the betting experience thanks to their 3D graphics, realistic animations, and ambient sound effects.
Another thing these advanced slots can brag about are their special features. You can hit more winning combinations with the assistance of the wild and scattered symbols but your chances of collecting a profit are further improved by rounds of free spins and the bonus games, which when unlocked, are guaranteed to earn you an extra cash prize.
Do not forget to give the reels of the progressives at William Hill a whirl. Many of those are connected to a jackpot network where all casinos using the Playtech platform are participating so the prizes most definitely deserve your attention. Some of the most popular progressive jackpot slots you can play at William Hill include the varieties from Playtech’s Age of the Gods collection as well as Gladiator, Beach Life, Jackpot Giant, Funky Fruits, and Gold Rally.
It is impossible to operate any casino, be it landbased or online, without offering your patrons one of the most iconic games of chance of all time. With nearly a century of experience in this field, William Hill recognizes the impact of this classic game and has added several authentic varieties of roulette to its table games collection.
Naturally, both the single-zero and the double-zero versions of the game have made it to the portfolio but we recommend you choose the European and French varieties since the American variant gives the house an advantage that is almost twice as big. Fans of the classic game can treat themselves to an unforgettable experience on Roulette Deluxe. This is also played on a single-zero wheel but the visuals and features are enhanced.
William Hill caters to a broad spectrum of betting sizes by included Penny Roulette where bets as small as a single penny are accepted. Some of the variations deviate from the standard and offer more interesting gameplay. Such is the case with 101 Roulette, 1000 Diamond Bet Roulette, and Pinball Roulette.
And who says only slots can have progressive jackpots? William Hill proves them wrong by offering its players the chance to win one out of four random jackpots on Dragon Jackpot Roulette which is linked to the same network as some of the most popular Playtech slots. Also, the game has a Dragon Bonus feature where you can win up to 744 times the triggering bet.
Those of you who insist on playing 21 can easily do so at William Hill where they can find many different varieties of the popular card game. Of course, there are the usual variations like Pontoon, Classic Blackjack and Single-Hand Blackjack but the option to play the multi-hand version of the game is also there.
Players who are more prone to experimenting with side bets will be pleased by the inclusion of Perfect Pairs – a variation which supports exciting side bets, some of which can earn you a small fortune.
All blackjack players out there have found themselves in a situation where they regret not being able to change one of the cards they were initially dealt to improve their chances of a win. Well, at William Hill you have the opportunity to do just that when you try the Blackjack Switch variety where you play two hands concurrently and are allowed to switch the top cards to improve their total. Another interesting thing about this variation is the Super Match wager, which is a side bet that earns you extra money if you get dealt at least a pair on your starting two-card hands.
Another blackjack variation that is worth mentioning is Cashback Blackjack where you get to play up to five hands simultaneously. This is easily one of the most original blackjack games you can find online since a tactical element is incorporated into the game where the virtual dealer would offer you different payouts in exchange for the cards you were dealt. The game also supports several side bets you can experiment with.
The video poker selection at William Hill is not all that impressive in terms of size since there are only a few varieties of this casino game. There is no separate section for video poker but you can find the available variations listed among the card games. Despite the slight lack of diversity, all well-known video poker variations have made it to William Hill’s portfolio. Playtech have deviated from the conventional, simplified interface most video poker variations are associated with and have included a more stylized background in the games.
You can play Deuces Wild or Jacks or Better, with both games being available in multi-hand mode. There is also a progressive version of Jacks or Better that supports up to 10 hands at the same time. Another game, Mega Jacks, also offers a hefty progressive prize. Other common video poker variations you can find here include All American, Aces and Faces, Joker Poker, and Tens or Better, but if you insist on trying something fresh, we suggest you have a go at Pick’em Poker or 2 Ways Royal.
If perchance you get bored with video poker, there is always the possibility of trying some of the traditional casino poker variations where you play against the house. At William Hill, you can find popular options like Casino Hold’em and Caribbean Stud as well as less widely spread varieties like Red Dog and Tequila Poker.
Virtual casino games are fun to play but every once in a while one starts to crave a real human interaction. But do not worry – you will not be forced to leave your home and go to a brick-and-mortar casino to satisfy these cravings, at least not if you register at William Hill. The operator’s website features a live casino section with a comprehensive range of table games that are broadcast in real time.
What this means is you can observe how cards are dealt at an actual, physical table or see how the croupiers toss the balls on the roulette wheels since the action literally unfolds in front of your eyes. This is exactly what makes visiting William Hill’s casino so exciting, not to mention the dealers who man the tables are quite attractive themselves. This, of course, does not prevent them from being extremely professional and friendly to the players they service.
In terms of games, you have no reason to complain about the lack of versatility since the live casino section covers a wide spectrum of preferences and budgets. The action is streamed live directly from the floors of the famed Mayfair Casino in London, allowing you to get a taste of what playing at a luxurious gambling venue feels like. You have a choice from different varieties of baccarat, casino poker, roulette, and blackjack. The minimum and maximum table limits are different depending on the variations, but at some tables customers are able to bet anywhere between CA$1.00 and CA$25,000, which works great for both recreational players and serious high rollers.
Deposits and Withdrawals
One thing William Hill can brag about are speedy, reliable, and 100% secure payments. The casino deploys highly sophisticated encryption technology to ensure its players’ information is well protected along with the payments they have conducted at the website. In addition to this, there are plenty of deposit and withdrawal options to choose from so finding a method you consider convenient should not be an issue.
As far as deposits go, there are all kinds of banking solutions, including different digital wallets, cards, prepaid methods, and third-party payment processors. Some of the most common ways to increase your William Hill casino balance include Visa, MasterCard, Skrill, Neteller, PayPal, ecoPayz, Trustly, iDeal, Euteller, Paysafecard, and Maestro. William Hill has added the method InstaDebit to its list of deposit options, specifically to the convenience of players from Canada.
The minimum and maximum limits on deposits largely depend on which method you use to conduct the transaction. Thus, the minimum amounts you can deposit is CA$5 for card payments and CA$10 for the majority of the remaining methods, with the exception of bank transfers where you should top up your account with no less than CA$25.
The same applies to the maximum deposit limits which also differ between banking methods. Some of the payment solutions like Skrill are recommended for high rollers since their limit is CA$80,000 while others, like the Paysafecard, offer a significantly lower limit of CA$200. Deposits normally go through immediately allowing you to start betting right away. There are no fees on behalf of William Hill.
Most of the above-mentioned banking solutions, with the exception of the prepaid methods, can be used for cashing out your William Hill winnings. The minimum withdrawable amount also varies between methods but the majority of the supported payment options enable you to cash out as little as CA$5.
It is only natural withdrawals are less time-efficient than deposits since each payment needs to be processed, which takes some time. Withdrawals carried out via the digital wallets are the quickest since they are processed within a single business day. If you cash out via a credit or a debit card, your money will reach you within a period of 3 to 5 business days. Players who are in no hurry to collect their profits can easily opt for using a check or a regular bank transfer which requires between 5 and 10 business days to complete. Where currencies are concerned, William Hill accepts bets in EUR, GBP, USD, AUD, CAD, CHF, DKK, HKD, JPY, SEK, and SGD.
Being a gambling operator of a long standing, William Hill understands very well the importance of customer support. After all, no one is immune from issues and it is important to provide your customers with quick and convenient methods of contacting you back for assistance. At William Hill, there are various ways to reach the members of the support team. The most convenient way to do so is undoubtedly the live chat – you can find it by visiting the “Contact Us” page of the casino’s website.
To make it easier for the support team to do their job, William Hill players need to specify which product their query relates to because, as we already explained, the brand operates a variety of betting services including a sportsbook and a poker platform. Then you must enter your first and last name and your email and a support host will be with you shortly.
The response times at William Hill are very short indeed but sometimes things can get a bit busy when the agents are handling way too many customer queries. In such cases, you might be required to wait in queue for a minute or so but generally speaking, the live chat service is very professional and prompt. The support representatives are always glad to assist players, no matter what their problem or query happens to be. More importantly, all queries are handled in an exceptionally friendly manner and the agents are never cross with customers. Information is provided in a clear and straightforward manner.
Of course, another option would be to give William Hill’s support a ring. There are several phone lines listed at the website. Canadian players should bear in mind that there are two different international phone lines, but only one of them is toll-free. The other one charges you 1p per minute so make sure you use the international free-phone. Sending an email is also possible but you will have to wait a longer time to get a reply.
William Hill is a brand that has been around for quite a while and this extensive experience indeed shows in the quality of the products the company offers, regardless of whether we are talking about the sportsbook, the poker platform, or the online casino. The latter, however, is definitely worth stopping by since it has much to offer in terms of quality and versatility. Sure, there are some online gambling operators that offer twice and even trice as many gaming options than William Hill does, but here the emphasis is placed not so much on quantity as on quality. The website’s design is very stylish and allows you to navigate through the different sections and menus easily and conveniently.
All game types are sufficiently covered as there are numerous video slots, table games, and video poker variants you can make your picks from. There is also the option to play against real dealers in the live casino. The quality of the games is superb, to say the least. To boot, the operator boasts some of the quickest payouts in the industry and supports a huge range of currencies while the website can be loaded in many different languages which helps non-English speaking customers. When we add mobile responsiveness to the mix, there is practically nothing more to be desired here.