PumaCasino Review

us NOT ACCEPTED

PLAYERS FROM VIRGINIA ARE NOT ACCEPTED AT THIS CASINO

Rating: 3/5
PumaCasino 12.12.2023. Home

Casino Details
Jurisdictions: Curacao
Min Deposit: โ‚ฌ20
Min Withdrawal: โ‚ฌ10 (E-wallets)/โ‚ฌ20 (Other methods)
Cashout Time: KYC: 1-5 business days; Pending time: Within 24 hours; Processing time: Up to 24 hours;
Cashout Limit: โ‚ฌ2,000 Daily/ โ‚ฌ7,500 Weekly/ โ‚ฌ15,000 Monthly
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Games: 2488
Mobile: Android, iPhone, iPad and Other Mobile
Download available: No

Knowing where to gamble is the first step toward a fun gaming experience. Most casinos will promise unparalleled gameplay, but are they really worth your time? Not all of them. That is why we only recommend legitimate gambling sites such as PumaCasino since they’re unique and don’t disappoint.

PumaCasino is a Curaçao-licensed gambling platform. All aspects of the site are designed to ensure you get nothing but the best. Be it generous bonuses, a massive game portfolio, or amazing challenges, you are sure to have unmatched fun. The best part is that the online casino has a rewarding loyalty program for regular depositors.

Overview

Launched in 2023, PumaCasino is one of the best gambling platforms you’ll come across this year. The virtual gaming venue is the property of XXL Services N.V., which owns several other successful brands, such as Kingamo Casino. This goes to show that it’s a trustworthy gaming hub.

A casino’s game portfolio is yet another crucial aspect that we consider. PumaCasino has a relatively large game collection and exciting bonus offers to make your gameplay worthwhile. As you’ll see, its game selection and bonuses are diversified to cater to seasoned and novice players alike.

That aside, the gaming site has quite an attractive yet simple design. It takes a more relaxed approach that makes it a lot easier to navigate. Both first-timers and regulars here enjoy seamless gameplay, appealing graphics, and smooth navigation.

Moreover, the online casino partners with more than 60 renowned game studios to provide top-rated products. The products include slots, table games, live games, and instant win titles like Aviator.

In terms of licensing, the brand holds a valid license from the Curaçao eGaming Authority. Thanks to this, it is available in various countries, including Canada, Ireland, Finland, and New Zealand. It is also available in Finnish, Spanish, and three English dialects.

Ready to get started? Setting up an account is relatively easy. Simply go to the official website, click the sign-up button, and fill out the registration form. Information required at this point includes your email address, password, preferred currency, and country of residence.

Upon creating a new account, make your first deposit to gain access to the generous welcome package. Afterward, head to the game lobby and select your preferred game under the verticals available.

Like in most online casinos, games offered at PumaCasino have demo modes. This allows you to try out the games for free to get acquainted with how they work.

What to Expect

After signing up for an account, you’ll land on a simple yet attractive homepage. The site is designed with a color scheme of orange and white text and buttons stacked on a maroon background. It is a clutter-free site that is quite easy to navigate.

On the top-left corner of the homepage, you’ll find the casino’s main menu. It has various useful buttons and links that help you access different sections. From here, you can access the entire game portfolio, the site’s loyalty program, the live casino, and the available promotions. Also, you’ll find the casino’s live chat option here.

Aside from that, you can access various functions on the drop-down profile menu at the top-right corner. From here, you can add funds, make withdrawals, claim bonuses, edit your profile information, and view your loyalty status.

As a relatively new gambling site at the time of this review, it is understandable why PumaCasino has more generous offers than some other casinos. The best part is that the bonus offers have realistic and fair wagering requirements, which make it even more attractive.

When it comes to payments, the site has done all that’s possible to make your experience frictionless. It does this by supporting various popular and convenient banking options, including e-wallets and crypto options.

PumaCasino Welcome Bonus

Weekly Bonus

40% up to

โ‚ฌ400

+ 50 Spins

PLUS 50 Free Spins on Lady Wolf Moon. Weekly Bonus (Saturday - Sunday). Min Deposit โ‚ฌ20. Max Cashout: 5 x Deposit. Max Cashout(Free Spins): โ‚ฌ100. Cashable Bonus. Selected games only: See the website for a list of online slots. From day of activation bonus will be valid for 3 days. 

Sign up Bonus

125% up to

โ‚ฌ500

+ 100 Spins

New customers only. T&C apply. 18+. PLUS 100 Free Spins on Big Bass Splash. Min Deposit โ‚ฌ20. Max Cashout: 5 x Deposit. Max Cashout(Free Spins): โ‚ฌ100. Cashable Bonus. Selected games only: See the website for a list of online slots. From day of activation bonus will be valid for 7 days. 

Cashback Bonus

20% up to

Cashback is given on the deposit amount during the previous day from 00:00 to 23:59 (UTC). Min Deposit: 40 โ‚ฌ. Cashback will not be credited if the real money loss for the previous day was less than 30 โ‚ฌ. Cashback is valid for 5 days. The cashback percentage depends on the player VIP level. LVL 0 - 5%; LVL 1 - 10%; LVL 2 - 10%; LVL 3 - 11%; LVL 4 - 12%; LVL 5 - 13%; LVL 6 - 14%; LVL 7 - 15%; LVL 8 - 16%; LVL 9 - 17%; LVL 10 - 18%; LVL 11 - 19%; LVL 12 - 20%. 3x wagering of deposits amount is mandatory to withdrawal funds gained with a cashback bonus.

Bonuses are casinos’ way of attracting new gamblers and maintaining a robust user base. PumaCasino understands the importance of these offers, which is why it has plenty of them.

The operator offers welcome bonuses, bonus spins, and reload bonuses. These bonuses are usually awarded every time you make a qualifying deposit amount. You can also find other deals, such as cashback and no-deposit bonuses

The operator usually credits the welcome bonus automatically after receiving your deposit. As such, you don’t need to enter a bonus code to claim the incentives. Note that for subsequent bonus offers, however, you may have to enter a promo code. These are usually seasonal offers meant to reward players on such seasons only.

Apart from seasonal offers, there is a loyalty scheme meant to reward loyal players. All you have to do is apply for enrollment to receive offers tailored for you. At the time of writing, there are 21 ranks in the program, with the least-ranked players receiving up to CA$ 29.

Evidently, the online casino has lots to offer in terms of rewarding players. You must nonetheless understand all terms and conditions tied to each bonus. Remember that the operator reserves the right to alter any part of the fine print. Therefore, regularly read through the terms and conditions before claiming any deal.

Funding Your Account

Like in most online casinos, you’ll only qualify for a bonus when you make a deposit. PumaCasino supports a wide variety of deposit options that accept either digital tokens or fiat currencies.

When it comes to player safety and the safety of funds, the operator leaves nothing to chance. The gaming site features the latest security protocols to ensure you and your funds are safe. Moreover, the gaming hub is certified and licensed by the Curaçao eGaming Authority. You can be sure that it meets all industry standards when it comes to player safety.

We love the fact that most banking options supported offer lightning-fast transactions. Also, the casino doesn’t impose any extra or hidden charges. However, always remember that your preferred banking institution may impose transaction fees when processing casino transactions.

Currently, PumaCasino accepts five fiat currencies – NOK, NZD, CAD, PLN, PEN, and USD. Remember to always have sufficient funds to cater to currency conversion should the need arise. And as part of the standard anti-money laundering requirements, the operator requires that you wager your deposits at least thrice before requesting a withdrawal.

What About Withdrawals?

For various reasons, a casino may end up withholding or delaying your payouts. This usually is the case for players who fail to understand the withdrawal policies. As such, always examine a casino’s payout times, its withdrawal options, and any fees involved when cashing out.

For this one, the payout process is usually fast and transparent. Since the operator only conducts KYC checks once, payouts are normally approved automatically. On average, it takes less than a day to receive your casino winnings. What’s more, the virtual gaming venue supports quick withdrawal methods such as e-wallets. This significantly reduces the pending periods witnessed at conventional gambling platforms.

To avoid unnecessary payment delays, always ensure you complete your KYC checks before making a withdrawal request. The operator requires information such as your driver’s license or government-issued ID/passport and residential address to help prove your identity. The verification process here normally takes up to 3 days to complete.

Now to withdrawal fees…

…cashing out is free. So, expect to receive your winnings in full. Of course, this is after your preferred financial institution has deducted its fees when processing the payment.

When it comes to payouts, the operator accepts a wide range of options to cater to different players. But be prepared to incur currency conversion fees in case the casino does not support your chosen currency.

Game Selection

PumaCasino is a new addition to the iGaming industry. Be that as it may, it has a relatively larger game catalog than most casinos. At the time of writing, the gambling site offers more than 3000 titles. These games are sourced from more than 60 renowned software providers globally.

The game verticals in this casino include

Under each game category, you should find several titles to try out for real money. The best part is that most of the games here come with demo modes to help you understand how they work.

Aside from that, there is a useful search function in the header. The feature provides a fast way of locating your preferred software providers or games by name. At present, the top-rated games on the website include Battle Rooster, Aloha King Elvis, Elvis Frog, and Gates of Olympus.

Under the Instant Win section, you’ll find popular crash games such as Big Bass Crash, Spaceman, Plinko XY, Aero, and Aviator. These are fast-paced games that let you win big in a matter of seconds.

Live Casino

These are games with croupiers streaming live from various locations globally. Through the games, players get an authentic physical casino experience from the comfort of their homes. They even let you tip dealers, just like casinos in Vegas.

At present, PumaCasino has more than 590 tables running different live dealer games. These games are hosted by leading software providers worldwide, including Ezugi, Pragmatic Play, Evolution, and Playtech.

Among the top live dealer games here, you’ll find

  • Multihand Blackjack Live
  • American Blackjack
  • Power Up Roulette
  • Sweet Bonanza Candyland
  • Azure Roulette

Mobile Casino

You no longer have to spend hours glued to your PC screen. This can be tiring and boring after gaming for a few hours. For that reason, most online casinos nowadays ensure that their sites are fully optimized for mobile gameplay. That is why most mobile casinos offer a similar experience to PCs. They are now able to fit various screen sizes without compromising quality.

PumaCasino is no different in this regard. It runs smoothly on all mobile platforms. All you have to do is type its web URL on your mobile browser to get started. Some sites have developed downloadable casino apps available on Google Play and App Store. However, this one hasn’t, not yet.

Crypto Support

Although most players at PumaCasino use fiat currencies, the operator also accepts digital tokens. As such, you can replenish your account and make withdrawals in cryptocurrencies. Digital currencies are known to offer speedy transaction speeds. For instance, Bitcoin deposits and cash-outs are instantaneous here.

In addition, cryptocurrencies are ideal for secure payments. At this casino, you only need a crypto wallet address as proof of identity. With that said, you can only cash out using the crypto you used when making a deposit. Currency conversions are not possible in this instance.

Customer Support

As usual, players are bound to encounter some problems when gambling online. Sometimes, all you require is some form of clarification. PumaCasino understands the urgency that comes when this happens. That is why they offer various contact channels to let you choose the most convenient one.

First, there is the live chat feature that is available around the clock. This is perfect for speedy responses that do not require you to attach files. Alternatively, you can choose to email the customer support team through the website. This is ideal for lengthy clarification or whenever you want to describe your problem in detail.

Support at PumaCasino is usually available in English, but you can request languages such as German and Spanish. In such a case, getting a response may take some time since they may have to seek a translator.