Jackpot City Casino

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Rating: 2.1/5
JackpotCity Casino Hp

  • Prize-Packed Promotions
  • Regular Match Promotions
  • Exclusive VIP Rewards

Casino Details
Jurisdictions: Malta, Sweden, Kahnawake
Min Deposit: $/£/€ 10
Min Withdrawal: $/£/€ 50
Cashout Time: Pending Time: 24 hours; E-Wallets: 24-48 hours; Credit/Debit Cards: 3-7 business days
Cashout Limit: $/£/€ 4,000 Weekly(this only applies to players who win a sum that is 5 times or more greater than your total purchases)
Software: Evolution Gaming IconMicrogaming IconNet Entertainment IconJust For The Win IconTriple Edge Studios IconStormcraft Studios IconFortune Factory Studios IconSwitch Studios IconPulse 8 Studios IconHalf Pixel Studios Icon
Games: 689
Mobile: Android, iPhone, iPad and Other Mobile
Download available: Yes

Established in 1998, Jackpot City has been part of the industry for more than two decades, offering players a variety of online casino games. Aside from various types of slots, visitors may find a selection of table games, video poker, scratch cards as well as live casino games.

Available to play on a number of different devices, the facility runs smoothly across all types of platforms. Going through a few makeovers over the years, the company tries to keep up with the latest trends, striving to be a modern online casino, which provides a classic gaming experience.

Are there any promotional packages in Jackpot City?

Yes, there’s a fine selection of those- registration deal, daily boosts, extra spins as well as a VIP scheme with numerous surprises. Let’s not forget to mention round-the-clock customer service.

On the surface…

…this venue fits the definition of how a good online casino should look like. But behind those promising words, and fine advertisements, one may find some rotten parts as well.

Exploring various forums and other platforms where punters share their experiences, you will encounter that this entire group of partners, Buffalo Partners, holds the status of a rogue brand.

What earned them a not so honorable badge…

… are unethical business practices, poor reputation with business clients as well as changing terms and conditions on previous agreements. Knowing that a company is ready to treat its associates in such a way, punters should think twice before joining this entertainment facility.

Having in mind that each player has the right to decide whether to play in a certain casino or not, we shall give you a thorough insight into the most relevant categories- promos, games, banking options, support. Then you can have enough data to make up your mind.

Stay with us to find out more about Jackpot City Casino!

Bonuses and Promotions

jackpot city bonusRegular visitors of JackpotCity can expect a whole range of promotions available. One of them is a Daily Deal, which is a sort of match offer every single day. This bonus is determined based on the punter’s individual gameplay, which means the offer is unique to each consumer and can change from one day to another.

There’s also a Bonus Wheel…

…packed with noteworthy prizes for extended playtime. Newcomers can also find a special offering, activated upon their first four deposits at the casino.

Does the list of perks end here?

Not at all, as the operator has also designed a classy Loyalty scheme for those who are frequent to this house of entertainment. With several levels of advancement, this scheme allows players to progress through statuses and unlock various surprises and rewards.

By placing bets…

…they collect points and climb higher and higher. These points can then be exchanged, in predetermined portions, for casino bonus credits. Keep in mind that not all the games contribute equally towards the completion of playthrough requirements.

As some sort of warm greeting, all new members will start on the Bronze level and will be given 2500 loyalty points upon registration. Gradually, as the number of collected pts grows, players move through the various rankings, which include Silver, Gold, Platinum, Diamond, and finally, Privé.

Is there anything of particular importance punters should know regarding promotions and bonuses?

Before claiming any of these deals, they should familiarize themselves with the accompanying rules, such as:

  • All new players have 7 days from the date their account was opened to claim their sign-up bonus.
  • Wagering requirements for the bonus in question, as well as for complimentary spins are on the higher end.
  • Not all the games are included in contribution, and some of them contribute in a significantly smaller percentage
  • There’s a max bet limit imposed per round/ line while actively playing through the bonus.
  • While completing the WRs for bonuses, one shouldn’t implement playing of equal, zero margin bets or hedge betting- they are considered irregular gaming
  • If the introductory bonus remains unused in the bonus balance for two 2 months or longer from the date the claim was made, it will be forfeited to the casino.

These are just some of the highlighting moments…

… from Terms and Conditions, which is why we always kindly remind players to go through them. Only when they are fully satisfied, should a bonus/promo be claimed. On top of that, always pay attention to country restriction and be absolutely sure that you are not from the territory which is marked as restricted.

Software Providers

jackpot city casino softwareJackpot City Casino is powered by one of the oldest and most reputable software providers in the industry – Microgaming. This company was founded in 1994 with the intention of creating top-quality casino and poker room software. Since then Microgaming has seen exponential growth, rising up to become one of the leading software providers. Over the years Microgaming has developed numerous slot, video poker, roulette, blackjack games. Their titles are always of the highest quality, featuring colorful graphics and vibrant background audio, fully immersing you in the experience.

Microgaming is responsible for the creation of some of the most beloved and played games on the market currently. Such titles include the Norse mythology themed Thunderstruck II, the classically styled slot Retro Feels Extreme, Break Away, which features a hockey theme, and many more. Progressives are also a major focus for Microgaming, with Mega Moolah, Major Millions, Treasure Nile, and King Cashalot being some of the highest paying and most played slots out there. The company has a major presence in a large number of online casinos and their games have garnered a huge fan base. When you play a Microgaming game you can rightfully expect the best the industry can offer and you will receive just that.

Some of the other listed providers are NetEnt, Evolution Gaming, and many more.

Worth stressing out is…

… that this Jackpot City holds Malta Gaming Authority license, and has an independent eCOGRA seal of approval for safety and fairness. These should signal that the company is running the business in accordance with the most stringent standards.

Furthermore, the payout percentage is available on the website, so punters can take a look into the theoretical return to players for each of the featured games.

Games

Jackpot City Casino offers its players a very extensive games portfolio, featuring many different slots, blackjack, roulette, and video poker games, as well as several progressive jackpot titles. Launching a game is as simple as clicking a button. The casino has provided players with the option to either download the dedicated software or play the games directly in the browser. It should be noted however that there are several titles only available through the desktop client. Additionally, since Jackpot City Casino offers support for mobile devices, you can also play on the go by simply loading the games on your iOS or Android device.

Slots

jackpot city slotsIn order to cover as many different preferences as possible, Jackpot City included a colorful selection of slot games. Suitable for all skill levels, this well-equipped portfolio features a multiverse of topics- releases inspired by fruits, heroes, villains, ancient cultures, sport, and many more.

Here you can play games such as the bank-robbery themed Break da Bank Again, or Avalon, set in the Arthurian mythos, or Break Away, which puts you in the shoes of a hockey player, or even Game of Thrones, based on the hit HBO television show of the same name. Each game features multiple paylines and betting options, as well as an excellent return to player percentage, with eCorga estimating that the slots collectively return about 96% of all wagered money.

Let’s take a quick look at the list: Mega Money Multiplier, African Quest, Agent Jane Blonde Returns, Banana Odyssey, Burning Desire, Drone Wars, Football Star, Fruit Fiesta 5 Reel, Gladiators Gold, Twin Spin, Tweethearts, Wasabi San, Wheel of Wealth and many more.

In the progressive jackpots section you will find many unique Microgaming games. These come in the typical slots form that you know and love but also present you with the chance to win an immense amount of money. The jackpot increases in value with every bet and, as is often the case, reaches the hundreds of thousands and sometimes even millions. Jackpot City Casino offers you progressives such as Cash Splash 5 Reel, Mega Moolah, Treasure Nile, LotsA Loot and more.

Roulette

jackpot city casino roulette

Online roulette is a slightly slower paced game than the one found in the land-based casinos, but the authenticity and charm are on the same levels. That’s what made it so popular among punters who like classic games done in modern style.

Depending on how you place your bets you have a different chance to win. You can bet on colors, specific number or groups of them, rows or columns, etc. Simply put, the options are many and the possible combinations are nearly endless.

There are three main styles of roulette that you are likely to encounter at most online casinos – American Roulette, French Roulette, and European Roulette. Each of these comes with its own rules and odds. Of course, over the years, several new variations have been released to the general public to great success. Jackpot City Casino features the best classics, as well as some new styles. Here you can play games such as Premier Roulette Diamond Edition, European Roulette Gold Series, Multi Wheel Roulette Gold Series, and much more.

Blackjack

jackpot city casino blackjackBeing simplistic and demanding skill at the same time, blackjack is one of the most appealing games in the casino scene. Blackjack allows players to have great fun, while also giving skilled players the chance to make some decent winnings, due to the low house edge. The rules of this game are very simple – you have to get a higher score than the dealer without going over 21. This straightforward concept has kept countless players invested over the years and propelled blackjack to unrivaled popularity.

There is hardly a casino in the world, both land-based and online, that does not feature some form of blackjack. Naturally, with the development of the gambling industry, several variations of the game have surfaced. Each one is ever so slightly different in terms of rules and payout but manages to implement these changes without altering the spirit of the game.

Just from Las Vegas two popular play styles have emerged – Vegas Strip and Vegas Downtown Blackjack. Naturally, each variation will play out differently and some will be more to your liking than others. At Jackpot City Casino you can hit or stand on many different blackjack games, including Atlantic City Blackjack Gold Series, Vegas Downtown Multi Hand, Super Fun 21, High Streak Blackjack Gold Series, and many others.

Video Poker

jackpot city casino video pokerVideo Poker is a game enjoyed by millions of players all over the globe. This casino game incorporates the innate randomness found in slot machines with the cards and rules used in poker. As a result, we get a genre that rewards skill and knowledge, while also being entertaining to casual players.

The skill element here comes in understanding the card combinations and the chance of getting them. If you start the game armed with this knowledge you are likely to receive a very handsome payout. There are many different variations to this game, each featuring its own paytable and rules. At Jackpot City Casino you can try out many different video poker titles, including classics such as Deuces Wild, All Aces Poker, Jack or Better, or other more modern takes on the genre like Jack or Better Power Poker, Double Joker Power Poker, and many more.

Live Casino

jackpot city live casinoIf you have ever wanted to visit a land-based casino but have not had the chance previously, then look no further than the Live Casino of Jackpot City. Here you can play live games hosted by professional croupiers from the comfort of your home. Courtesy of Microgaming, the software is advanced enough that you will never need to visit a land-based casino again.

Thanks to cutting-edge video streaming…

…punters can explore more than the wealthy offering of Blackjack, Roulette, Baccarat and so many more top-performing games by Evolution Gaming, a true leader in the niche.

Various controls are available, allowing smooth navigation and versatile adjustment options such as image size and viewing options, as well as account history.

The footage is streamed over the Internet with state of the art cameras, resulting in a crystal clear picture which gives you the feeling of actually being in a casino hall. The dealers are always polite and welcoming, and you can always turn to them if you have a question. The Live Casino also features a chat system so that you may communicate with the other players and the dealer. At Jackpot City you can take part in several live games, more specifically Live Blackjack, Live Roulette, Live Baccarat, Live Casino Hold’em, Dream Catcher, Live Caribbean Stud Poker and more.

Other Games

As a final touch to the ultimate diversification of the portfolio, Jackpot City made sure to include more types of releases. There are several types of Baccarat, so those who are familiar with the basics have the opportunity to test their skills. Those are Lucky Pair, Zero Commission, 6 Decks, and others.

Also…

…there’s a couple of Bingo and other parlor games, as well as some “amusement with prizes”, as they categorized them. Plus, fans of table games can find Triple Pocket Hold’em Poker Gold, Triple Reel, 3 Card Poker, Bonus Pai Gow, Caribbean Poker, and more.

Finally, one of the world’s greatest lottery-style games Keno is also part of the rich lobby.

Deposit and Withdrawal

jackpot city casino paymentsThanks to the latest SSL (Secure Sockets Layer) encryption technology, the operator provides a high level of protection of punters’ personal information. This particularly refers to banking information, as one of the most sensitive sections.

Banking Method Deposit Withdrawal
Abaqoos iconAbaqoos yes yes
Boleto Bancario iconBoleto Bancario yes yes
Check/Cheque iconCheck/Cheque no no
Direct Bank Transfer iconDirect Bank Transfer yes yes
eCheck iconeCheck yes yes
ecoPayz iconecoPayz yes yes
EPS iconEPS yes yes
Euteller iconEuteller yes yes
Giropay iconGiropay yes yes
InstaDebit iconInstaDebit yes yes
Instant Bank iconInstant Bank yes yes
Klarna iconKlarna yes yes
Maestro iconMaestro yes yes
MasterCard Credit iconMasterCard Credit yes yes
Moneta.ru iconMoneta.ru yes yes
Online Bank Transfer iconOnline Bank Transfer yes yes
PayPal iconPayPal yes yes
Postepay iconPostepay yes yes
PugglePay iconPugglePay yes yes
Solo iconSolo yes yes
Switch iconSwitch yes yes
Trustly iconTrustly yes yes
Visa Credit iconVisa Credit yes yes
Visa Debit iconVisa Debit yes yes
Visa Electron iconVisa Electron yes yes
Visa QIWI iconVisa QIWI yes yes
WebMoney iconWebMoney yes yes
Yandex iconYandex yes yes
Zimpler iconZimpler yes yes

Regarding the selection of transaction methods…

…the facility offers a solid spectrum of deposit and withdrawal options to choose from, including credit and debit cards (VISA, Mastercard), web wallets (Neteller, Skrill, Trustly, etc) as well as prepaid solutions.

As far as stressed out, deposits will be credited almost instantaneously to the punter’s account, while withdrawals may take a bit longer. This depends on the selected payment option, and the availability is determined based on the country of residence.

Do bear in mind that…

…if one wants to withdraw a substantial amount of money (the exact sum is not specified, though), he/she has to submit notarized copies of several documents. Those include the most recent bank statement, government-issued photo ID, as well as copy of a utility bill.

The sole reason we mention this is that notarized documents incur certain additional costs, at the player’s expense, and in this scenario- three of them are required!

Support

jackpot city casino support

The friendly and professional support managers at JackpotCity Casino are at punters’ disposal 24 hours a day, 7 days a week for any queries, and they can be contacted via email or live chat.

There’s no phone support, but on the other hand- support is available in multiple languages. Also, the live chat function can be launched on both desktop and mobile, meaning consumers can get their answer immediately regardless of where they are.

There’s also a FAQ page with quick answers to some common doubts and questions as well as the blog with some trendy and topics.

Extending the range of support services…

…this entertainment establishment is committed to promoting safe and responsible players’ experience. Aside from following the strict rules imposed by regulators, the hub also offers various options that ensure better control over gambling behavior.

Those are self-exclusion, and deposit limits (daily, weekly, and monthly). Plus, there are links to multiple organizations that provide assistance if necessary- Gambling Therapy, GamCare, and others.

Conclusion

jackpot city casino summary

Based on their overall Terms, Jackpot City looks just like any other brand you could encounter. It has a solid selection of games, interesting promotions, good choice of banking methods.

To be honest…

…not all the rules are the “friendliest” ones looking from a perspective of a player, but, that’s nothing particularly unusual. Of course, repairing those could make the overall situation look a bit better.

But, what bothers the most is the bad reputation Buffalo partners hold. It’s not just this particular venue, but the entire group comprised of All Slots Casino, Gaming Club Casino, Spin Casino, Royal Vegas, Ruby Fortune, Euro Palace, and a couple of others.

Having in mind that they implemented some poor business practices and treated the associates unprofessionally, one should take those fancy offers with a grain of salt.

And just to remind…

…the option to access and test games in practice mode is not available to those with the status of a visitor. It’s reserved for registered members. So, no opportunities to get a brief insight and see the atmosphere.

From where things stand at the moment, it’s hard to recommend Jackpot casino as a trustworthy brand, but if you still want to visit it- do be cautious.