Jackpot City Casino



Rating: 2.1/5

  • Prize-Packed Promotions
  • Regular Match Promotions
  • Exclusive VIP Rewards

Casino Details
Jurisdictions: Malta, Sweden, Kahnawake
Min Deposit: $/Β£/€ 10
Min Withdrawal: $/Β£/€ 50
Cashout Time: Pending Time: 24 hours; E-Wallets: 24-48 hours; Credit/Debit Cards: 3-7 business days
Cashout Limit: $/Β£/€ 4,000 Weekly(this only applies to players who win a sum that is 5 times or more greater than your total purchases)
Software: Evolution Gaming IconMicrogaming IconNet Entertainment IconJust For The Win IconTriple Edge Studios IconStormcraft Studios IconFortune Factory Studios IconSwitch Studios IconPulse 8 Studios IconHalf Pixel Studios Icon
Games: 682
Mobile: Android, iPhone, iPad and Other Mobile
Download available: Yes

Looking elegant and luxurious as always, Jackpot City Casino is one of the most attractive online gambling websites. The casino is managed by Bayton Ltd. and Baytree Limited, companies that hold licenses from the Malta Gaming Authority and Kahnawake Gaming Commission respectively. Jackpot City Casino went online in 1998, making it one of the oldest casinos still operating. This is mostly due to the Microgaming software that powers it and the excellent bonuses and promotions that keep users playing.

The casino features a sleek and modern design in line with all modern day standards. Navigation is easy, in the top part of the screen you will find Messages, the Calendar, where you can see all current and upcoming promotions, Transactions, and Support. Below that the Games section is located, where you can browse and choose what to play. Everything is clearly defined and easily accessed, so you should not experience any issues or feel lost at any point of the experience. The website is available in many languages, with English, Spanish, French, German, Swedish, Norwegian, Finnish, and Russian being some of them.

On the transaction side of things, the casino allows its users to transact money in a safe and secure manner by offering them access to several payment services. The bonus system is rewarding for both new and veteran players. There is a very generous Welcome Bonus that you can claim, and that is followed up by many other limited-time promotions.

Bonuses and Promotions

jackpot city bonusJackpot City offers some excellent promotions, just like any good online casino should. The first one that you can claim is the Welcome Bonus, which is available to all newly registered players. This offer makes you eligible to receive a 100% match up to CA$1,600 given out over the course of your first four deposits.

You can claim up to CA$400 per single deposit. After opening an account with the casino you have 7 days to claim this offers, otherwise it will expire. You must meet the wagering requirement within two months of receiving the bonus, and if any bonus funds are still left in your balance after that time has passed they will be removed.

The bonus is subject to a 50 times wagering requirement, meaning that you have to wager it 50 times its value before you can request a withdrawal. Attempting to withdraw prior to meeting the requirement will result in the termination of any bonus money in your balance. Please note that not all bets contribute the same to the wagering requirement. Placing bets on all slot games count 100%, while all wagers on video poker and blackjack contribute only 10%, with the exception of Classic Blackjack and All Aces Video Poker which are worth only 2%. All Roulette games, Sic Bo, Craps, Baccarat, Table Poker, Casino War, and Red Dog will not contribute at all. Note that if you claim the Sign Up bonus you can only withdraw a sum equal to six times your first deposit or lower. Winnings from progressive games are not subject to this rule.

The casino also has a Loyalty Programme for dedicated players. As you play and place cash bets you will earn Loyalty Points which can later be redeemed for real money. There are six account tiers and you get a higher return percentage as you climb in ranks. The more points that you earn the higher your account standing will be.

If your Loyalty rank is high enough you will be eligible to receive exclusive promotions and take part in VIP events. Loyalty Points can only be redeemed in increments of 200 and there is a time frame in which you have to cash them in. The casino will remind you 90 days before your points are set to expire.

In addition to this, Jackpot City will occasionally send you limited-time promotions via email. One is always different than the other, so we cannot give specific terms here, but we can state that the promotions include monetary match bonuses, Free Spins, etc. Check with the casino and your email regularly to see what is available.

Software Providers

jackpot city casino softwareJackpot City Casino is powered by one of the oldest and most reputable software providers in the industry – Microgaming. This company was founded in 1994 with the intention of creating top-quality casino and poker room software. Since then Microgaming has seen exponential growth, rising up to become one of the leading software providers. Over the years Microgaming has developed numerous slot, video poker, roulette, blackjack games. Their titles are always of the highest quality, featuring colorful graphics and vibrant background audio, fully immersing you in the experience.

Microgaming is responsible for the creation of some of the most beloved and played games on the market currently. Such titles include the Norse mythology themed Thunderstruck II, the classically styled slot Retro Feels Extreme, Break Away, which features a hockey theme, and many more. Progressives are also a major focus for Microgaming, with Mega Moolah, Major Millions, Treasure Nile, and King Cashalot being some of the highest paying and most played slots out there. The company has a major presence in a large number of online casinos and their games have garnered a huge fan base. When you play a Microgaming game you can rightfully expect the best the industry can offer and you will receive just that.


Jackpot City Casino offers its players a very extensive games portfolio, featuring many different slots, blackjack, roulette, and video poker games, as well as several progressive jackpot titles. Launching a game is as simple as clicking a button. The casino has provided players with the option to either download the dedicated software or play the games directly in the browser. It should be noted however that there are several titles only available through the desktop client. Additionally, since Jackpot City Casino offers support for mobile devices, you can also play on the go by simply loading the games on your iOS or Android device.


jackpot city slotsGood slot games are the most important thing to have for any online casino. They are the reason why most people register in the first place. Luckily, Jackpot City Casino delivers in spades. The casino hosts numerous of high-quality Microgaming slots, ready to be played at a moment’s notice. There is great variety here and you can spend days and weeks spinning the reels on countless games. Each title features its own distinct theme and aesthetic, and some will be more to your liking than others.

Here you can play games such as the bank-robbery themed Break da Bank Again, or Avalon, set in the Arthurian mythos, or Break Away, which puts you in the shoes of a hockey player, or even Game of Thrones, based on the hit HBO television show of the same name. Each game features multiple paylines and betting options, as well as an excellent return to player percentage, with eCorga estimating that the slots collectively return about 96% of all wagered money.

In the progressive jackpots section you will find many unique Microgaming games. These come in the typical slots form that you know and love but also present you with the chance to win an immense amount of money. The jackpot increases in value with every bet and, as is often the case, reaches the hundreds of thousands and sometimes even millions. Jackpot City Casino offers you progressives such as Cash Splash 5 Reel, Mega Moolah, Treasure Nile, LotsA Loot and more.


jackpot city casino rouletteThis traditional game has been the face of casino gambling for decades. It is featured in casinos all over the world, both land-based and virtual. The main appeal of this game is the ability to choose the level of risk that you want to play at. Depending on how you place your bets you have a different chance to win. You can bet on colors, specific number or groups of them, rows or columns, etc. Simply put, the options are many and the possible combinations are nearly endless.

There are three main styles of roulette that you are likely to encounter at most online casinos – American Roulette, French Roulette, and European Roulette. Each of these comes with its own rules and odds. Of course, over the years, several new variations have been released to the general public to great success. Jackpot City Casino features the best classics, as well as some new styles. Here you can play games such as Premier Roulette Diamond Edition, European Roulette Gold Series, Multi Wheel Roulette Gold Series, and much more.


jackpot city casino blackjackBeing simplistic and demanding skill at the same time, blackjack is one of the most appealing games in the casino scene. Blackjack allows players to have great fun, while also giving skilled players the chance to make some decent winnings, due to the low house edge. The rules of this game are very simple – you have to get a higher score than the dealer without going over 21. This straightforward concept has kept countless players invested over the years and propelled blackjack to unrivaled popularity.

There is hardly a casino in the world, both land-based and online, that does not feature some form of blackjack. Naturally, with the development of the gambling industry, several variations of the game have surfaced. Each one is ever so slightly different in terms of rules and payout but manages to implement these changes without altering the spirit of the game.

Just from Las Vegas two popular play styles have emerged – Vegas Strip and Vegas Downtown Blackjack. Naturally, each variation will play out differently and some will be more to your liking than others. At Jackpot City Casino you can hit or stand on many different blackjack games, including Atlantic City Blackjack Gold Series, Vegas Downtown Multi Hand, Super Fun 21, High Streak Blackjack Gold Series, and many others.

Video Poker

jackpot city casino video pokerVideo Poker is a game enjoyed by millions of players all over the globe. This casino game incorporates the innate randomness found in slot machines with the cards and rules used in poker. As a result, we get a genre that rewards skill and knowledge, while also being entertaining to casual players.

The skill element here comes in understanding the card combinations and the chance of getting them. If you start the game armed with this knowledge you are likely to receive a very handsome payout. There are many different variations to this game, each featuring its own paytable and rules. At Jackpot City Casino you can try out many different video poker titles, including classics such as Deuces Wild, All Aces Poker, Jack or Better, or other more modern takes on the genre like Jack or Better Power Poker, Double Joker Power Poker, and many more.

Live Casino

jackpot city live casinoIf you have ever wanted to visit a land-based casino but have not had the chance previously, then look no further than the Live Casino of Jackpot City. Here you can play live games hosted by professional croupiers from the comfort of your home. Courtesy of Microgaming, the software is advanced enough that you will never need to visit a land-based casino again.

The footage is streamed over the Internet with state of the art cameras, resulting in a crystal clear picture which gives you the feeling of actually being in a casino hall. The dealers are always polite and welcoming, and you can always turn to them if you have a question. The Live Casino also features a chat system so that you may communicate with the other players and the dealer. At Jackpot City you can take part in several live games, more specifically Live Blackjack, Live Roulette, Live Baccarat, Live Casino Hold’em, Dream Catcher, Live Caribbean Stud Poker and more.

Deposit and Withdrawal

jackpot city casino paymentsDepositing to an online casino has never been easier. Jackpot City Casino gives its users the ability to make secure and secure transactions by working with several payment services. These include eWallets Skrill and Neteller, prepaid solutions ecoPayz, and Paysafecard, credit and debit cards Visa, MasterCard, and Maestro, as well as Direct Bank Transfer. Using each of these methods will result in an instant deposit, with the exception of Direct Bank Transfer, where the transactions might take up to several business days to clear. The minimum amount that you are allowed to deposit is CA$10, with the maximum going up to CA$25,000.

Banking Method Deposit Withdrawal
Abaqoos iconAbaqoos yes yes
Boleto Bancario iconBoleto Bancario yes yes
Check/Cheque iconCheck/Cheque no no
Direct Bank Transfer iconDirect Bank Transfer yes yes
eCheck iconeCheck yes yes
ecoPayz iconecoPayz yes yes
EPS iconEPS yes yes
Euteller iconEuteller yes yes
Giropay iconGiropay yes yes
InstaDebit iconInstaDebit yes yes
Instant Bank iconInstant Bank yes yes
Klarna iconKlarna yes yes
Maestro iconMaestro yes yes
MasterCard Credit iconMasterCard Credit yes yes
Moneta.ru iconMoneta.ru yes yes
Online Bank Transfer iconOnline Bank Transfer yes yes
PayPal iconPayPal yes yes
Postepay iconPostepay yes yes
PugglePay iconPugglePay yes yes
Solo iconSolo yes yes
Switch iconSwitch yes yes
Trustly iconTrustly yes yes
Visa Credit iconVisa Credit yes yes
Visa Debit iconVisa Debit yes yes
Visa Electron iconVisa Electron yes yes
Visa QIWI iconVisa QIWI yes yes
WebMoney iconWebMoney yes yes
Yandex iconYandex yes yes
Zimpler iconZimpler yes yes

When it comes to withdrawals you are somewhat limited in terms of the services that you may use. Bank Transfers, eWallets, cheques and credit cards, with the exception of MasterCard, can all be used to cash in your winnings, however, prepaid services cannot be utilized. When you request a withdrawal the casino staff will first review the request and you will be asked to supply proof of your identity in the form of ID card, driver’s license, utility bill, etc.

This process might take several days to be completed and only after that will your payment be sent. Additionally, you can only withdraw up to CA$10,000 every 24 hours. If you request a withdrawal that is five times or more greater than your lifetime deposits, your game sessions will be reviewed extensively and you will be limited to a maximum withdrawal of CA$4,000 per week. If you request a cash in via Bank Transfer and the sum is less than CA$500, then you will have to pay a service fee of CA$5.

For the safety of your personal and banking information, Jackpot City Casino uses advanced security systems to prevent any potential wrongdoers from gaining access to your data. All of your passwords and credit card information is encoded using a 128-bit SSL encryption. This makes it unreadable to anyone who should not have access to it, and as a result, the chance for fraud is reduced to virtually none.


jackpot city casino supportIf you have a question or an issue you can always turn to Jackpot City Casino’s support team. The agents work around the clock to maintain the set level of quality and to provide you with the best possible casino experience. There are several ways that you can contact them, the first of which is via the Live Chat system.

Using this method you can directly communicate with a casino representative via text messages. You will be required to enter your name, you will then be placed in a queue and as soon as an agent becomes available they will contact you. The wait times are usually short, taking no more than a minute or two. Another method is to explain your problem via email. There is a form that you can use on the casino website.

Alternatively, you can always call the support team via telephone. The casino has supplied several lines that you can call, depending on where you are in the world. You can dial a number for Canada, Australia, New Zealand, Germany, Austria, Switzerland, Netherlands, Argentina, Chile, Mexico, Portugal, Sweden, Finland, Japan, Russia, as well as an International English number and a general line for French speakers. The numbers are toll-free for landlines, however calling via mobile phone may incur some charges.


jackpot city casino summaryOverall, Jackpot City Casino is one of the best online casinos out there. It certainly puts other similar websites to shame with its excellent promotions and wonderful games portfolio. The game variety is large enough to accommodate every type of player, from the casual to the hardcore, from the young to the old. Here you can expect to find every popular game type, such as slots, casino poker, blackjack, roulette, etc., while also featuring several obscure ones. The Live Casino also lends itself very well to the true online casino experience. By choosing to play here you can be certain that you will have a great time.

The casino offers excellent bonuses and a very rewarding Loyalty Programme. The Welcome Bonus is as generous as they come, though it has a steep wagering requirement. Still, it offers good value to those looking to claim it. The Loyalty Programme also allows you to make a small percentage of your money back. The customer support team stands by ready to help 24/7 and you will receive the best assistance available.

Jackpot City Casino can certainly provide you with many hours of entertainment and you should definitely give it a chance.