NOT ACCEPTED
PLAYERS FROM OHIO ARE NOT ACCEPTED AT THIS CASINO
- Modern atmosphere
- Loyalty program available
- Generous welcome bonuses
- Diverse gaming products
- Low weekly withdawal limits
- Customer support does not support phone calls
 Jurisdictions: |
Curaçao (GCB) |
|---|---|
 Min Deposit: |
€5 (Siru)/€10 |
 Min Withdrawal: |
€10 |
 Cashout Time: |
KYC: up to 24 hours; E-wallets: Instant; Credit/Debit Cards: 3-5 business days; Bank Transfer: 3-10 business days |
 Cashout Limit: |
€10,000 (Steel Player Status) Monthly; €12,000 (Bronze Player Status) Monthly; €12,000 (Silver Player Status) Monthly; €16,000 (Gold Player Status) Monthly; €18,000 (Platinum Player Status) Monthly |
 Software: |
                                                                                                                         |
 Games: |
5972 |
 Mobile: |
Android, iPhone, iPad and Other Mobile |
 Download available: |
No |
Exploring the vast online space and seeking the best online casino hotspot could be a heavy-duty task for many individuals. Often they approach the first webpage they see and this might not be the best-case scenario for their particular gambling style. CasinoReports.ca wants to change this and bring you the most comprehensive online casino reviews.
Canadian players are in for a treat as they can freely explore everything iLucki Casino offers them on a day-to-day basis. With its wide variety of gaming titles and payment methods accepted, there is nothing stopping them from reaping the benefits of online gambling within its premises and potentially winning big as a result of it.
iLucky Casino Overview
Today we are going to delve deep into the riveting nature of this online hotspot that happens to be managed by a company we already know. Direx N.V. is the company that owns this premium online casino and its proficiency has been proven throughout the years. Players following our casino reviews closely would notice that it is also the management behind leading hotspots to the likes of King Billy Casino and Oshi Casino.
We have already reviewed both of those online locations and the resounding yea across our team of experts speaks volumes for their quality and reliability. iLucki Casino first launched its daily operation back in 2018 and ever since then it has attracted a wide audience of daily patrons. It boasts some 3,827 slot titles accumulated to this day and players can freely explore them and find just the thing they like the most.
The online casino is also renowned for the wide array of currencies it accepts, along with the wide range of payment methods they can choose from. This facilitates gambling wherever they might be, while also making them feel included and welcomed into the community. The casino has also obtained the approval of Curacao for its online operation, as well as the nod of Affiliate Guard Dog and the Provably Fair online tool. Read along for more information on the premium gambling hotspot coming your way.
What to Expect?
iLucki Casino’s webpage comes with a dark theme that is quite easy on the eyes, especially if you spend longer time online. Individuals are welcomed by a banner showcasing the welcome bonuses up for grabs, as well as a quick overview of the most popular gambling products at the moment. This allows them to make an easy choice among all riveting options – new games, slot titles, bonus buy, jackpot games, table games, bitcoin games, as well as the live casino offering.
The sections make this process optimized. For players around the globe, the webpage is available in English, Polish, Finnish, Norwegian, Russian, and German. Among the many incentives to keep coming back for more is also, of course, the loyalty program in place – a main selling point for every online casino hotspot. Today we are going to review everything the casino brings to the table and ultimately decide whether it is the best for Canadian patrons.
Welcome Bonuses
Weekly Bonus
35% up to
$/€250
+ 20 Spins
Sign up Bonus
100% up to
$/€100
+ 100 Spins
Cashback Bonus
20% up to
∞
Creating an account online is the first step that will set you on the path to success. It allows patrons to create their account in any currency they like and use, and to subsequently deposit a certain amount for gambling online. As soon as they make their first deposit, they become eligible for a sign-up bonus at iLucki Casino. It is a standard one but, nevertheless, quite useful while gambling.
The online casino will match players’ deposits 100 percent if they do not surpass the $100/€100 mark. This way, they can end up with a total of $200 to spend online and possibly multiply. Individuals are also eligible for a total of 100 additional spins they can use online and make the best of. Once this first welcome bonus has been spent online, patrons will get the chance to benefit from a second one. It will match it at 50 percent if the amount does not surpass the $200 mark.
With the help of this bonus, individuals could end up having some $300 to spend on the online premises of iLucki Casino. Along with this amount, the casino will also grant them 50 additional spins they can use across the platform. The wagering requirements associated with these welcome bonuses should also be taken into account. Individuals have to wager them 45 times before they get the chance to request a withdrawal.
The minimum deposit that could be made online amounts to some $20, whereas the maximum bets that could be made should not surpass $5 while the welcome bonus is in use. Most of the slot titles will contribute 100 percent to the wagering requirement, but individuals should beware of some products such as Microgaming, Nyx and Quickfire titles – they contribute 50 percent. When it comes to traditional casino games such as roulette, blackjack, video poker, and others, they contribute 5 percent.
Canadian players should keep in mind that they should refrain from playing live dealer games or jackpot games while they use the welcome bonus, as they do not contribute to the aforementioned wagering requirement. Welcome bonuses within the premises of iLucki Casino also last for a total of 30 days and the requirement should be fulfilled within this period.
Diverse Portfolio
The online casino works with a wide range of software providers in order to meet the expectations of individuals from near and far. There are upwards of 40 leaders powering its portfolio and some of those are MrSlotty, NetEnt, Nyx, BGaming, Play’n GO, Yggdrasil Gaming, Booming Games, Betsoft, ETG, Endorphina, Foxium, BTG, iSoftBet, Microgaming, Quickspin, Igrosoft, Sigma Gaming, JustForTheWin, NoLimit City, and Iron Dog Studio.
They offer slot titles, jackpot games featuring progressive jackpots, table games, transporting players into a traditional casino location, as well as a premium live dealers’ action – a little bit for every gambling style. All offerings are also optimized for smooth gaming both on desktop and on mobile devices so that patrons can enjoy them whenever they feel like it.
How Can I Pay?
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 Dogecoin
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 Ethereum
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 Litecoin
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 Maestro
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 MasterCard Credit
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 MasterCard Debit
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 Ripple
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 Tether
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 Visa Credit
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iLucki Casino strives to meet the expectations and offer a wide range of payment methods since those are essential for every online casino. Patrons will get the chance to use their credit and debit cards within its premises. They can rely on
- Visa
- Maestro
- Mastercard
The cashout times associated with this traditional payment method is up to 10 business days, whereas the pending time on all payment methods is three business days. Individuals interested in a more modern take on banking methods could utilize their eWallets for making deposits online. Some of the electronic wallets accepted at are
- Skrill Moneybookers
- Neteller
- Yandex
- Qiwi Wallet
- Zimpler
- iWallet
- Venus Point
- Sticpay
When patrons use eWallets, there will be no cashout time needed – it all happens instantly. They are a preferred payment method online. Prepaid cards are also accepted at iLucki Casino and there is a wide range of them welcome. Those are
- InstaDebit
- Interac
- Paysafecard
- Neosurf
- ecoPayz
- iDebit
- Giropay
- uPayCard
- AtroPay
- Klarna
Patrons could also benefit from deposits made using their cryptocurrency, as it is considered the safest way to make money transactions online. The casino accepts
- Bitcoin
- Bitcoin Cash
- Litecoin
- Ethereum
- Dogecoin
- Tether
There is also a cashout limit patrons should keep in mind when making money moves online. For those of them with Steel Player Status, there is a $10,000 limit over the course of 30 days. If they obtain a Gold Player Status online, this would mean that they could request withdrawals of as much as $20,000. In the meantime, for the patrons in possession of Platinum Player Status, there are no limits for monthly withdrawal requests.
The currencies accepted at iLucki Casino are
- AUD
- CAD
- EUR
- ZAR
- USD
- CNY
- JPY
- NOK
- NZD
- MXN
- THB
- RUB
- BTC
- LTC
- CZK
- TRY
- ETH
- BCH
- DOGE
- USDT
- PLN
iLucki Casino Mobile App
Nowadays mobile gambling is the way to go, as people have their smartphones in their hands at all times. This allows them to explore the wide portfolio of any online casino whenever they feel like it, even if they are on the go. iLucki Casino has its platform optimized for mobile use and it also boasts its very own mobile app transporting all features to patrons’ smartphone. It is optimized for use both with iOS and Android, welcoming all players.
Its interface is similar to the desktop one, with the main difference being the vertical orientation of the platform. Canadian players are once again welcomed by the welcome offers up for grabs, as well as a quick overview of the gambling products in their different categories. The dark theme of this online casino will be easy on the eyes and on your phone battery too. The menu button is located in the top left corner of the phone screen.
It gives players access to all products, the payment methods accepted, additional information regarding the online casino, and anything else they need to know before diving into its diverse portfolio. The search option is located in the top right corner of the screen and this is how players could search for a specific gaming title and locate it quickly. The bottom right corner is reserved for the live chat button, instantly opening a chat window with the customer support.
This special button remains floating and following you while you navigate the online space of the casino. All games open in landscape mode for a better visual experience. All other specifics remain the same as within the desktop version of the online casino.
Loyalty Program
One of the main selling points of every online casino is the loyalty program giving patrons a special VIP status online. The more time they spend online, the better incentives they have to do so and so the cycle continues for even better perks. iLucki Casino patrons are able to enjoy as many as ten levels of its VIP program. The thing that elevates the experience is the iLucki points they can collect while gambling online.
They can be collected while betting and every $5 wager equates to one iLucki point. Exchanging these points should happen in a timely manner before the countdown is over. This is the way patrons climb the levels part of the loyalty program and motivates them to further explore the vast space. Along with this loyalty program, there is also a VIP club for the patrons interested in using their cryptocurrency for gambling online.
There are as many as five tiers associated with this VIP club – Steel, Bronze, Silver, Gold, and Platinum giving them more benefits online. Rollover terms and conditions change depending on the tier the patron is in. they can also grab special bonuses, additional spins on a day-to-day basis, as well as more profitable limits online. The withdrawal requests made are also processed at a different speed if the patron is in one of the five tiers.
Gaming Palette
Keeping things readily available and easily accessible for individuals ready to gamble online is one of the main goals for iLucki Casino. There is something for every player out there and today we are going to prove this to you. Slot titles are considered the most popular gaming offering at the casino and there are some 3,827 of them to choose from. Their themes aim to attract all kinds of players seeking a different thrill.
Some of the most popular slot titles players can discover inline are Vikings Go To Hell, Moby Dick, Wild Scarabs, Immortal Romance, Vikings Go Berzerk, Book of Dead, Fruit Zen, Valley of the Gods, Ambiance, The King, Penguin City, Magic Rewards, and so many more. They all come from premium software providers and bring innovative mechanics and reliable software, patrons will simply fall in love with.
Table gaming is another premium gambling offering patrons could enjoy on the premises of iLucki Casino. There are more than 150 online table games implementing high definition animation and making the gaming action seem as real as possible. They range from blackjack, roulette, and baccarat to casino poker, striving to make everyone feel welcome online. The variations among them will also guarantee good time spent online for everyone.
When it comes to blackjack gaming, there are upwards of 50 variations up for grabs, to the likes of Premier Blackjack Hi-Lo, Single Deck Blackjack, 21 Burn Blackjack, Spanish Blackjack, Double Exposure Blackjack, Super Fun 21, Bonus Blackjack, among others. This traditional casino game would make Canadian players feel as if they are in a brick-and-mortar casino location. Along with them. Roulette offerings also abound on the premises of the casino.
Individuals can choose from premium variations such as American Roulette, but you will also have access to Astro Roulette, English Roulette, Roulette Silver, Chinese Roulette, Bonus Roulette, Roulette Royal, and more. This renowned table game including the use of the iconic white ball is about to bring patrons entertainment galore. For individuals interested in card games online, iLucki Casino also offers great poker variations.
With their help, patrons could test their skills and work on them for big tournaments both online and in person. They can choose among Three Card Poker, Triple Edge Poker, Caribbean Poker, Trey Poker, Casino Hold’em, Oasis Poker, Poker Dice, Pai Gow Poker, and so many more. These variations aim to attract a crowd as wide as possible and keep them coming back for more poker excitement. Along with these traditional casino games, the casino is also aiming to bring a more diverse gaming approach.
Baccarat, sic bo, craps, and punto banco are some of the more diverse gaming offerings table gaming fans could explore online whenever they feel like it. The wide variety is noticeable and many patrons appreciate it highly. Video poker is another casino classic they could enjoy online. This gaming product is considered to introduce fair conditions for all gaming fans and to be the best offering for players making their first steps in the online gambling world.
It guarantees quality entertainment for an extended amount of time while it also offers patrons the best odds. Some of the variations individuals can enjoy on the premises of iLucki Casino are Bonus Deluxe Poker, Double Bonus Poker, Double Joker Poker, Joker Multitimes, Deuces Wild, Jacks or Better, All American, Joker Wild, Deuces and Joker, Louisiana Double, and many more. Players also have the chance to explore the progressive jackpot games available.
These are some of the most popular gambling offerings at iLucki Casino since their constantly growing jackpots can end up changing one’s life when they least expect it. The online hotspot boasts some of the most popular progressive jackpot slot titles such as Burning Hot, Booster, Wolf Gold, Frog Story, Cinderella, Wild Spells, Wild Jester, Platoon Wild, Hansel and Gretel, and others. It should be noted that big names such as Mega Moolah and Mega Fortune are unavailable for the time being.
For the fans of the real casino experience, the casino offers live dealers gaming transporting patrons to a premium gambling zone with real dealers interacting with them. The gaming tables sprinkled across the studio where the live casino takes place, offer it all. Individuals should also keep in mind that the cutting-edge technology used for this gambling offering will unveil an entirely new experience before their eyes.
Canadian patrons can interact with the live dealers while gaming, in order to run the game smoothly. They can choose among premium games such as live blackjack, baccarat, live casino poker, live roulette, and others, available around the clock for their entertainment.
The Legal Side of Things
iLucki Casino aims to offer patrons the most reliable online gaming action to its patrons, which calls for the mandatory license for operation. Such recognitions aim to protect patrons while they explore the online gaming products in store. Curacao is the jurisdiction that has given its nod to this casino back when it first launched online operation. With its help, patrons could rest assured that they gamble at a reliable and trustworthy online space.
Even though the license has been obtained, there are still some patrons that would not be accepted on the premises of the online hotspot. Patrons hailing from the United States, the United Kingdom, Spain, Israel, France, Italy, and the Netherlands are not allowed on the premises of the gambling hotspot.
Seek a Helping Hand
Exploring the online field with someone that could help you anytime is quite productive and many online patrons could confirm this notion. Customer support is one of the most important features of every online casino, as it can guide players to the solution to any issue. iLucki Casino offers one of the best customer support systems online, featuring many options for assistance in real-time. Patrons most commonly rely on the live chat option available.
It allows them to quickly have a chat with a customer support representative and have their problem resolved. They can also give you answers to commonly asked questions regarding the innovative platform the casino has up for grabs. For the fans of more traditional conversation, the casino also offers its email form they can fill and send. It is located on the Support page and every person with an account online could fill it in and send their question. It will receive an answer within the next 24 hours.
Actually a good casino. I just don't think the free spin slot that comes with the deposit bonus is my thing. The design of the website isn't really my thing either. And the page takes a long time to load.
The graphics on this site are amazing , I'm all about no buffering slots and great display, especially on my mobile device , makes the experience that much better
Overall when you factor in trust and site functionality, game providers and banking options they are a pretty decent option. In a vast sea of options, many of whom are probably just a scam it's nice to have legit options and ilucki is definitely legitimate. They do feel like they are missing something though, a bit lackluster and not as exciting I find as the places I generally spend my time and money at. They from time to time do offer a promo that catches my eye and draws me back in but they lack the excitement for me to stay long. Good selection of games and banking options.
ILucki is a decent casino with a great variety of games. Cashouts are usually quick and support staff is ok but can be improved. Bonuses are decent but not the best, good loyalty program though and the casino lobby and user interface makes for a pleasant gaming experience. I am glad to not experience any negative issues with this casino.
By the decision of the administration, my account has been blocked. The support service did not explain what exactly was the reason for the blocking.
Casino looks ok and deposit is easy. Cannot say how withdrawal works because couldn not cashout. Actually I lost at this casino a lot since registered in. So very bad luck for me. After all, deposits go like flush on toilet i ask support what's wrong on this casino. Support just copy paste some generic explanation and close chat. No compassion at all, just brutally answer. Not even "have a nice day" Or some compensation after horrible lost. Some casinos are just nightmare and this is it foe me. Never gonna deposit again.
so i don't want to say it's bad but i signed up for a no deposit bonus after signing up and successful verification i didn't get any games unfortunately. I then asked support and well, they really tell me there are no bonuses without a deposit and there won't be any, well I asked for my account to be deleted and they themselves wanted to talk me into other deposit bonuses
I've played in countless casinos. Believe me, I'm not exaggerating. İIucki was the best. It was the first time I deposited, I won, my papers were approved, and in the meantime we had to stay in touch with live help for about 1 1/2 Hours. And I was responsible for the delay. I got paid in a few hours. Greetings to Ella, who put up with me so much. You're already feeling the goodwill of all of them. The games are so varied and varied that it is not given up. Most importantly, if there's an agreement or a problem, it feels fair, even if they're on your side.' Regards thanks...
Love the slots it's good min limit is $10 get on board and play iluck slots today and enjoy the fin of slots at your fingers and be in the chance to win large sums of cash deposited into your bank account within 3 days of placing a withdrawal with the cashier also remember to use you promo codes to get extra bonus and don't forget to check your email also for latest news and promotion good luck and remember the more you deposit the more house you will receive
liked it Such A great selection of casino providers one of my favorite sites, can recommend it to everyone, overall great site!
Casino participates in delay tactics on withdrawals. I find that this is the most important function of a casino and that’s why I have voted them with such a low score - this casino has delayed twice in withdrawals for me. The first time I was willing to overlook but the second time I went to withdrawal, there were no available methods. I contacted staff and they told me to clear my cookies and log out and back in and restart my device. Even though i know this has nothing to do with the problem , I did as directed and of course the error persisted as expected. I contacted them again and they sent me the same directions once more. I do not recommend playing here.
good casino, excellent support nice bonuses there are of course and drawbacks wait a long time for a response from support, but I think over time they will respond faster. and more importantly, excellent slot providers are many of my favorites.
Such A great selection of casino providers one of my favourite sites of all time recommend for everyone overall great site
nice casino and there are lots of deposit options. they even give an exclusive no deposit free spins on signup.
Nice casino, haven’t had a win yet but I like the fact you can deposit as little as $10
This is my favourite casino to play at, quick withdraws and great VIP loyalty bonuses for players.
Probably was in my top 10 of casinos, but the geo-restrictions made the site unaccessible from Bulgaria few months ago... Their site is one of the best and very well-designed and not like 90% of the casinos nowadays. The bonuses are goodor at least were by the time I used to play at iLuckI.
this casino website is easy to use, easy to verify your account. live chat staff are friendly and helpful some days you do have to wait to talk to someone. Bonuses are good and the wagering is good. Deposits start from $10 and accepted many ways Withdrawal is good as well, cashout got accepted at 4pm on a Tuesday night and received it by the next morning. good selection of games BGaming, Quickspin, Lucky, are some of my favourites i don't understand how i can be a silver member and still have to wait for cashout even when its been processed. for example cashout processed thru site Saturday should of received my money Sunday but im still waiting. I've never had my funds in a hour like some people. all in all do love this casino
I have signed up on this casino last year and luckily was able to wager the required amount for the free spins. Withdraw the no deposit winnings successfully after verification. I deposit here from time to time and I can gladly recommend this online casino. This one is 100% legit and is really paying out and serious about their business. See you there friends!
fast and easy to get this bonus! really nice and friendly casino design only the slot buttons (links) are different and so i had to search my favourite game longer than normal!
Claimed the no deposit bonus, no problems. Good range of games to play and would play here again.
It's a good casino offering promotions to all sorts of players, from free spins' promotions to highrollers. You'll find many options for depositing and withdrawing, either in cryptocurrencies. Support is fine while the selection list of games is almost endless. Played and enjoyed!
Love ilucki! Great slot selection and nice interface. Only problem is high withdrawal minimum for bank transfers and as an Aussie there arent too many other withdrawal options. Also could have better promotions.
I claimed 22 free spins and i won 10 euro, but to keep my money i need to wager 450 euro, too much ..., but they have good online slots
They have a have a lot of slot providers. I deposit couple times but have not yet lucky to withdraw. Support is ok now, when I was registered they was unavailable often. If you win big you have to wait quite some time to receive your winnings, I don't like this. Also they changed minimum deposit for welcome bonuses which is nice.
took advantage and gave the the free spins on west town a shot.. the site is pretty impressive with the color scheme and they seem to have a bazillion different games to offer. Played thru my spins in crypto but didn't come out with anything. Seems like a cool place to play but other then that.. nothing really stood out or caught my attention.
fell in love with this casino! Super fast verification and withdrawals, so MANY different games providers, amazing promotions and regular bonuses. No matter u won 50 or 500, u will get ur money within few minutes to the ewallet and u can request how many withdrawals u want! ! Wagering is 40x on bonus only!
This is an ok casino,support could be better though as you have to repeatedly follow up on email queries,loyalty bonuses etc. The cashout times are good and verification of accounts take place timeously. Wide variety of games but havent had much luck of winning a decent sum of money. It definitely is a casino that is worth looking into and depending on the size of your bets and slots played,players may strike it lucky as I have noticed that bigger bets tend to give larger streaks of winning spins but you have to be patient.
This is a good casino with a wide variety of games. The live support could be improved though and I have not heard of people winning big here. The tournaments and promotions could be much better and the wagering on bonuses us quite high and difficult to clear.
love this platform the selection of games and you can win, the tournaments and quests are fun to join in on... Update: withdrew cash and received it after 2 days... quick and easy!
Win a Ridiculous 1.00$ So I've try my 1.00$ to Janes Bonds, nothing, nothing, nothing. Hate to spin and see after 10 spins Not one single Win... Doesn't encourage me to deposit, as Wheel will turn turn turn turn without giving something. :( I play now at these Casino Rewards, payout are good :)
This casino is amazing ! I love the story that shares with its players!Great graphics , colours and characters ! I also get the 10 free spins and i won 4 euros but i tried to wager the bonus and i wager only 2.62 !This makes me little bit sad but i will try again this casino and hope to be more lucky next time and wager it the next bonus !
i has played with ilucki today and this is a very good site casino, i deposited very small money and took welcome bonuses of 100% first deposit and the result was so cool, verification process quite fast less than 24hours and also for withdraw very quick, they have a lot of game from different provider, software and display very smooth, easy navigate, good live chat, i think this is perfect,awesome..i like it
Dear @Rebecca. We are deeply sorry you've had an unpleasant experience at iLUCKI casino. As we thrive to satisfy all our players, we would like to kindly ask you to clarify your issue by sending us detailed screenshots, the title of the game, timestamps and any information that would help us to further investigate your issue. We've tried to contact you by your email but unfortunately, our letters cannot be delivered because your box is full. So, please, answer us in private messages or communicate with our support agents via chat. Thank you for being loyal to iLUCKI casino and we will be glad to resolve your issue as soon as you reply to us!
@Rebecca - Please send me your casino username in PM inbox so that we can ask The Casino Rep for assistance.
It took my money i won fare and square and i made many deposits in ow then I got matched for them i wagered it but i t clearly didn't add up wagering pts properly as. Only had to wager 270 n i was betting 2 dollars a spin n i need up reviving over 145 spins i gained on a game n it landed as scatter rounds few times while i was betting on 2$ there big difference to be deposited and deposit bonuses i deposits many time to get hem matched up as i did won fare and square they took it the thieves
Have already made a withdrawal here and it was easy. All round I had a good experience here.
Average platform, good selection of games. Bonus code for free spins on sign up.
They have all the games I love.... and a generous 20 free spins no deposit. I wagered through it and actually got to cashout! Support is super nice and very helpful. Only thing I didn't really like was the 50x wagering requirement. I definitely would considering depositing to this one.
I got from this casino 20 free spins upon registration without needing to deposit ! I used this bonus which have 50 xbonus wagering requirement but i did not made it to wager it ! I was not lucky this time but hope to win next time because i will deposit at this casino and hope to win big ! In general thsi casino looks good ! I give 4 stars because of these and because they have wide variety of games
Good casino with excellent customer support. I found all the games I enjoy. several methods of deposit and payment. withdrawals are processed in less than half an hour.
Dear @penderhippy, We are very sorry that you are not happy with your experience at iLUCKI Casino. Your opinion is very important to us and our main purpose is that you are satisfied with our product. We can assure you that our promotions, as well as our email confirmation service, work smoothly and as expected. Unless your iLUCKI Casino account is confirmed, the system will not issue a free, non-deposit bonus “10 Free Spins”. In case you were not able to find the confirmation message in the primary inbox, please also search in All Mail, Promotions or Spam inboxes. We are taking necessary steps to launch LiveChat in the nearest future. However, at this stage, we provide support via emails and LiveChat tickets. This doesn’t affect response time and support effectiveness. You can use support@ilucki.com to communicate with us. Unfortunately, we are not able to identify your case. We encourage you to contact our support and we will gladly assist you with this issue. We will guide you through our system, so that you can confirm your account or, we can even do it for you. Once it is done, we will be happy to issue “10 Free Spins” bonus to your account. Yours in gaming and entertainment, iLUCKI Support Team
Ok, this is my biggest pet peeve and I'm sure it is for most online gamblers; advertising free sign up spins, you sign up, verify this and verify that and then not only do you not get your free spins, live chat is unavailable and navigating the FAQ is pointless and you never received your verification email. What is this amateur hour? Puh lease. If they're having this much of a hard time dishing out ten free sign up spins I can only imagine the complications they'll come up with with an actual monetary transaction involved. Too stupid to even be a good crooked casino. Epic fail. Wasted everybody's time, bandwith, and you should be ashamed and feel bad and just yeah. Eugh.
Well presented casino, range of games is worth a mention, a little bit complex as too the layout, in saying that it is a beautiful site, customer support was helpful but a little unprofessional, NDB was generous
Love. Love. Love these guys. My new home site iLucki brings you superior support services. VIP treatments without the pricetags! Withdrawals are 1-2 days. Even less if you’re lucky enough. Games are limited to Aussies as per usual but hey.. no complaints with the pleasant, easy to navigate platform and regular bonus codes so check your emails guys!! Have fun and good luck!!
My mate hooked up, it was a fine advice. Nice casino with pleasant support. They got only few guys, but they always manage to reply pretty fast. Sent them my docs and got my first withdrawal already. No delay at all, just normal processing time. Bonuses are average, but conditions are transparent and they give A LOT of free spins. Just drop them a message and they give free spins, unlike many other greedy and rude bastards. Yesterday they got me Wolf Treasure (25 paylines, great game) spins with 0.25$ bet. Pretty awesome.
One of the bad Direct NV casinos. They made me wager my cash deposit 3x even though I wagered well over 1x. Ad the 3x is only used when money laundering is flagged which I obviously wasnt. They removed my bonuses I earned from a promo and everything. They ignored emails aside from one where they said If i want to cashout any money they would charge me whatever management wanted. Avoid this. Supporting casinos that act like this is bad for the industry
Originally caught my attention with an ndb, was expecting just another flash in the pan direx site, but was quite impressed to find a well designed site with a much larger selection of slots than I was used to seeing and the ability to sort them all by a variety of topics/subtopics.. definitely a little smarter than the average bear. While still new to the market at the time, payouts were quick, I found myself having a bit of luck so got to play a good selection of games I hadn't tried yet, which was nice. Support was very friendly and helpful, at the time I mentioned that the lack of any sort of VIP program was rather off-putting long term and was informed they were already working on it, not long ago I got an email out of the blue to let me know that it was finally in operation.. a rather nice personal touch. If I have any criticism of the site at all it would be that the entry level buy-in for the regular weekly promos deliver far too little for what they demand.. spread around a couple of their brethren, the same dollar value could easily offer double or triple the bonus return. Out the gate strong, If I was a gambling man.. I'd put good odds on their chances of going the distance.
Dear @vomvom12, Thanks a lot for your rating. We cannot find you in our player database. Please let us know your iLUCKI account or contact our support team to let you enjoy our existing promos. RATINGS To tell you the truth we have no other option than to give iLUCKI a rating when replying to any questions in this forum. We have raised this question to LCB a while ago, and they have confirm there’s the only option to reply if we give a rating. You don’t have to worry, as there is just one rating per user in this forum which is considered. So, our 5 star rating doesn’t have a big influence as there are 50+ ratings already given. NYX/Microgaming Our decision about the wager requirements for definite game providers is not based on RTP but on the conditions and complexity of integration with each provider. We support around 50 game providers and besides NYX and Microgaming there is a wide range of game providers with high RTP offered at iLUCKI. Just to name a few: NetEnt, Yggdrasil, Play’n GO, Betsoft, Pragmatic, Booming, Endorphina, Habanero, iSoftBet, ELK and many others. The games you have pasted from our bonus terms, are indeed not included in the wagering process. You can still enjoy over 2000* other games while wagering your bonus with 100% wager requirements. *final number of games depends on your location BONUS OFFERS For the first deposit bonus you can choose one of the 4 options, which include a bonus with 100 and 150 matching percentage. During the week there are further reload opportunities, during the Weekend a wager free cash back of 10%. We also keep sending secret offers weekly to our players with low deposit amounts and great presents. During the game-play activity, players keep getting presents from our VIP program, which triggers different Free Spins packages just for being actively playing at iLUCKI. If you still think, we are missing any offers or deposit amount are higher than expected, please feel free to contact our support and negotiate other deals. Yours in gaming and entertainment, iLUCKI Support Team
hey ilucki dude that is exactly what i mean...your friday's reloads promotion deposit up to 150 € and we'll give you a 50% bonus! deposit over 150 € to 300 € and we give you a 100% bonus! but why players have to deposit 50€ to get a 100% match bonus.....? i mean 20€ - 30€ ..ok.. as you know for sure there are a lot cosinos out there equal to ilucki which give new players 100% or 150% bonus on there first deposit for a deposit of €10 and to answer here to my rating of ilucki and give your self 5.0/5 and thus distorts the real player rating in a positiv direction is is more than questionable !!!!!!!!!!!!!!!!!!!!!! and btw: your bonus terms & conditions are also ridiculous not to say outrageous... providers which have many games with a higher RTP % eg Microgaming (Quickfire) NYX and more only count 50% for the wagering and all games from all other provider whith a higher RTP % could not be played with a activ bonus at all...!!!! and this list is huge..... the following games can not be played with active bonus: Scarab Treasure, An escape from Alcatraz, Anotherland, Highway Stars, Jewels, Love Magic, Lucky Drink, Lucky Drink in Egypt, Marswood Party, Maya Mystery, Neptune's Kingdom, Persian Nights, Piggy Bank, Princess Of Swamp, Sevens, Super Sevens, The Elusive Gonzales, The Ghost Walks, Africa Gold, The Spanish Armada, WhoSpunIt Plus, Dr. Jekyll & Mr. Hyde, Split Way Royal, Super 7 Blackjack, Tens or Better, Three Card Rummy, Triple Edge Poker, Vip European Roulette, Zoom Roulette, Ninja, London Hunter, Ocean's Call, Wicked Witch, Super Fast Hot Hot Respin, Tree of Fortune, Mega Boy, Devil's Delight, Robin Hood: Shifting Riches, The Wish Master, Secrets of Atlantis, Secrets of Atlantis Touch, Single Deck Blackjack Professional Series, TXS Hold'em Professional Series, The French Roulette, Reel Steal, The Reel Steal Touch, Dead or Alive, Lucky Angler Touch, Lucky Angler, Medusa 2 H5 HQ, Medusa, 300 Shields, Medusa II, Jackpot Jester 200000, Tower Quest, Eye of the Kraken, Pearls of India, Rage to Riches, Golden Legend, Happy Halloween, Holiday Season, Hugo 2, MULTIFRUIT 81, Moon Princess, Pimped, Reactoonz, Riches of RA, Royal Masquerade, Book of Dead, Dragon Ship, Sea Hunter, Queen of Gold, Beautiful Bones, Castle Builder, Cool Buck, Gems Odyssey, Gems Odyssey 92, High Society, Immortal Romance, Hot Ink, Wheel of Wealth Special Edition, Wheel of Wealth, Untamed Wolf Pack, Untamed Giant Panda, Untamed Crowned Eagle, Untamed Bengal Tiger, Tomb Raider - Secret of the Sword, Tomb Raider, Scrooge, Peek a Boo - 5 Reel, Thunderstruck, Thunderstruck II, Terminator 2, Avalon, Avalon II - Quest for The Grail, Bikini Party, Vampire: The Masquerade - Las Vegas, Reel Gems, Dragon Dance, Wild Orient, Texas Hold`em, Trey Poker, Wild Texas, Divine Forest, Vikings Go Berzerk, Ozwin's Jackpots, Vikings go to Hell, Spina Colada, Double Dragons, Holmes, Alchymedes, Tut's Twister, Wolf Hunters, Nitro Circus, Retro Reels, Retro Reels Extreme Heat, Retro Reels Diamond Glitz, Max Quest: Wrath of Ra, Jokerizer, Art of the Heist, Pumkin Patch. the only bonus terms & conditions which are are even more crappier are the one from the Araxio Development N.V. aka Tranello Ltd casinos please be so kind and give us a statement about that