The Alcohol and Gaming Commission of Ontario (AGCO) has stepped up efforts to combat unregulated gambling activities by taking action against unapproved gambling machines found in convenience stores across the Greater Toronto Area (GTA). This move comes as part of the AGCO’s ongoing commitment to uphold high standards of gaming integrity and public safety. The AGCO has revoked the lottery seller registrations of several retailers found to be offering unauthorized electronic gambling machines under the Prime Slot brand.
These machines, often marketed as games of skill, have become increasingly prevalent across North America. However, many of these machines rely primarily on chance, much like traditional slot machines. Their presence in locations such as convenience stores, where gaming is otherwise prohibited, poses significant risks, particularly to vulnerable individuals like minors. In response to this growing concern, the AGCO will continue to use all available means to remove unapproved machines from the marketplace, ensuring that players are protected from the risks posed by these unregulated devices.
AGCO Makes Changes to Responsible Gambling Training Approval
In an effort to streamline the regulatory process while continuing to protect players, the AGCO has made significant changes to its responsible gambling (RG) training approval system. As of July 10, 2025, Ontarioās gaming and lottery operators no longer require specific Registrar approval for their RG training programs. This update allows operators greater flexibility in tailoring their training to meet evolving industry best practices while still ensuring that all staff are properly equipped to recognize and address gambling-related harm.
The changes focus on outcomes-based regulation, providing operators with the freedom to update and adapt their RG programs as necessary while maintaining a strong emphasis on player protection. This new approach is expected to enhance the consistency and effectiveness of responsible gambling initiatives across the province, making it easier for employees to identify at-risk players and offer support.
Despite the removal of the approval requirement, operators are still expected to ensure that their training programs are mandatory for all relevant employees, regularly updated, and based on the most effective strategies available. This shift in policy allows for greater innovation in the way responsible gambling practices are taught, ensuring that OntarioĀ remains a leader in player safety and responsible gaming initiatives.
Media Called to Stop Promoting Unlicensed Gambling Sites
The AGCO has issued a strong call to media companies to stop promoting unregulated gambling platforms, focusing particularly on the offshore operator Bodog. Despite operating without a license in Ontario, Bodog continues to target players in the province through aggressive advertising campaigns. The AGCO’s call for action is part of its broader strategy to protect Ontario’s players by ensuring they engage only with licensed and regulated gambling operators.
Unlicensed gambling platforms undermine the integrity of Ontarioās regulated market, posing significant risks to consumers who may be unaware of the dangers associated with these illegal services. By allowing unlicensed operators to advertise, media companies inadvertently legitimize these platforms, making it more difficult for players to distinguish between legal and illegal options. The AGCO is urging media organizations to play their part in protecting consumers by ceasing the promotion of unregulated gambling platforms.
Source:
āAGCO Takes Action to Remove Unapproved Gambling Machines from Ontario Convenience Storesā, agco.ca, July 17, 2025
