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OLG Installs Its First Self-Serve Lottery Terminals

The Ontario Lottery and Gaming Corporation has an update on its new and innovative self-serve lottery terminals. Most recently, the Crown agency reported that it has begun piloting process for the kiosks at select retail locations across the province. The terminals feature some of the industry’s most advanced self-service solutions, and offer a new safe way for people to buy lottery products.

As a Crown corporation, OLG conducts and oversees land-based gaming, the sale of lottery tickets, iGaming, and the delivery of bingo and other electronic gaming products to charitable gaming centres. Via its operations, it supports various initiatives across the province and since 1975 it has contributed over CA$59 billion to healthcare, fighting problem gambling, and amateur athletes.

Available at Select Locations

In a press release, OLG disclosed that the pilot kicks off after a thorough consultation and collaboration with retail partners and other industry stakeholders. Thanks to the new terminals, customers will be able to utilize them and buy national and regional lottery products, along with a wide selection of the most popular Instants tickets, via a debit or credit card.

Nancy Kennedy, OLG’s Chief Lottery and Customer Officer commented the Crown seeks new ways of delivering captivating gaming experiences that provide value for retail partners and the province. She added the self-serve terminals will help OLG meet the increasing consumer and retailer preferences while still maintaining a devotion to responsible play.

According to OLG, around 140 terminals will be launched during the pilot and their locations will be mainly in the GTA and Saul Ste. Marie. The locations were selected by reviewing the high volume, traffic, population density and available space. SSTs offer a new and convenient way for players to purchase lottery tickets at retail counters or online on

OLG’s pilot is on track to continue until May 2024, and the Crown expects to launch additional terminals even more broadly across the province later in 2024. Meanwhile, these kiosks operate with age verification and responsible gambling messages to ensure safer play. Also, as an additional security measure, the terminals can be remotely disabled by the retailer.

Sharing Q3 Gambling Proceeds

At the end of last month, OLG also sent out its gaming allocations to casino host communities. Naturally, Niagara Falls, which hosts Fallsview Casino Resort and Casino Niagara, received the largest chunk of the partners, as the city bagged around CA$4 million for Q3 of 2023-24. However, the payment was lower than the CA5.3 million from the previous quarter.

Windsor was also among the recipients of a hefty cheque from the Crown corporation. For Q3 or the period of October 1, 2023, and December 31, 2023, the city received a payment of around CA$2.1 million for hosting Caesars Windsor Casino. After the recent allocation, the city has now bagged a total of CA$7,886,295 since the start of the fiscal year.

Source: “OLG Launches Self-Serve Lottery Terminal Pilot in Select Retail LocationsOLG, February 12, 2024