NOT ACCEPTED
PLAYERS FROM OHIO ARE NOT ACCEPTED AT THIS CASINO
- Prize-Packed Promotions
- Regular Match Promotions
- Exclusive VIP Rewards
 Jurisdictions: |
Malta, Kahnawake, United Kingdom, Alderney, Ontario |
|---|---|
 Min Deposit: |
€/£5/ €/£35 |
 Min Withdrawal: |
€/£50 |
 Cashout Time: |
Pending time: 24 hours; E-wallets: 24-48 hours; Credit/Debit Cards: 1-3 business days; |
 Cashout Limit: |
$/€/£4,000 Weekly (this only applies to players who win a sum substantially greater than a total purchase) |
 Software: |
                                           |
 Games: |
1455 |
 Mobile: |
Android, iPhone, iPad and Other Mobile |
 Download available: |
Yes |
Established in 1998, Jackpot City has been part of the industry for more than two decades, offering players a variety of online casino games. Aside from various types of slots, visitors may find a selection of table games, video poker, scratch cards as well as live casino games.
Available to play on a number of different devices, the facility runs smoothly across all types of platforms. Going through a few makeovers over the years, the company tries to keep up with the latest trends, striving to be a modern online casino, which provides a classic gaming experience.
Are there any promotional packages in Jackpot City?
Yes, there’s a fine selection of those- registration deal, daily boosts, extra spins as well as a VIP scheme with numerous surprises. Let’s not forget to mention round-the-clock customer service.
On the surface…
…this venue fits the definition of how a good online casino should look like. But behind those promising words, and fine advertisements, one may find some rotten parts as well.
Exploring various forums and other platforms where punters share their experiences, you will encounter that this entire group of partners, Buffalo Partners, holds the status of a rogue brand.
What earned them a not so honorable badge…
… are unethical business practices, poor reputation with business clients as well as changing terms and conditions on previous agreements. Knowing that a company is ready to treat its associates in such a way, punters should think twice before joining this entertainment facility.
Having in mind that each player has the right to decide whether to play in a certain casino or not, we shall give you a thorough insight into the most relevant categories- promos, games, banking options, support. Then you can have enough data to make up your mind.
Stay with us to find out more about Jackpot City Casino!
Bonuses and Promotions
Regular visitors of JackpotCity can expect a whole range of promotions available. One of them is a Daily Deal, which is a sort of match offer every single day. This bonus is determined based on the punter’s individual gameplay, which means the offer is unique to each consumer and can change from one day to another.
There’s also a Bonus Wheel…
…packed with noteworthy prizes for extended playtime. Newcomers can also find a special offering, activated upon their first four deposits at the casino.
Does the list of perks end here?
Not at all, as the operator has also designed a classy Loyalty scheme for those who are frequent to this house of entertainment. With several levels of advancement, this scheme allows players to progress through statuses and unlock various surprises and rewards.
By placing bets…
…they collect points and climb higher and higher. These points can then be exchanged, in predetermined portions, for casino bonus credits. Keep in mind that not all the games contribute equally towards the completion of playthrough requirements.
As some sort of warm greeting, all new members will start on the Bronze level and will be given 2500 loyalty points upon registration. Gradually, as the number of collected pts grows, players move through the various rankings, which include Silver, Gold, Platinum, Diamond, and finally, Privé.
Is there anything of particular importance punters should know regarding promotions and bonuses?
Before claiming any of these deals, they should familiarize themselves with the accompanying rules, such as:
- All new players have 7 days from the date their account was opened to claim their sign-up bonus.
- Wagering requirements for the bonus in question, as well as for complimentary spins are on the higher end.
- Not all the games are included in contribution, and some of them contribute in a significantly smaller percentage
- There’s a max bet limit imposed per round/ line while actively playing through the bonus.
- While completing the WRs for bonuses, one shouldn’t implement playing of equal, zero margin bets or hedge betting- they are considered irregular gaming
- If the introductory bonus remains unused in the bonus balance for two 2 months or longer from the date the claim was made, it will be forfeited to the casino.
These are just some of the highlighting moments…
… from Terms and Conditions, which is why we always kindly remind players to go through them. Only when they are fully satisfied, should a bonus/promo be claimed. On top of that, always pay attention to country restriction and be absolutely sure that you are not from the territory which is marked as restricted.
Software Providers
Jackpot City Casino is powered by one of the oldest and most reputable software providers in the industry – Microgaming. This company was founded in 1994 with the intention of creating top-quality casino and poker room software. Since then Microgaming has seen exponential growth, rising up to become one of the leading software providers. Over the years Microgaming has developed numerous slot, video poker, roulette, blackjack games. Their titles are always of the highest quality, featuring colorful graphics and vibrant background audio, fully immersing you in the experience.
Microgaming is responsible for the creation of some of the most beloved and played games on the market currently. Such titles include the Norse mythology themed Thunderstruck II, the classically styled slot Retro Feels Extreme, Break Away, which features a hockey theme, and many more. Progressives are also a major focus for Microgaming, with Mega Moolah, Major Millions, Treasure Nile, and King Cashalot being some of the highest paying and most played slots out there. The company has a major presence in a large number of online casinos and their games have garnered a huge fan base. When you play a Microgaming game you can rightfully expect the best the industry can offer and you will receive just that.
Some of the other listed providers are NetEnt, Evolution Gaming, and many more.
Worth stressing out is…
… that this Jackpot City holds Malta Gaming Authority license, and has an independent eCOGRA seal of approval for safety and fairness. These should signal that the company is running the business in accordance with the most stringent standards.
Furthermore, the payout percentage is available on the website, so punters can take a look into the theoretical return to players for each of the featured games.
Games
Jackpot City Casino offers its players a very extensive games portfolio, featuring many different slots, blackjack, roulette, and video poker games, as well as several progressive jackpot titles. Launching a game is as simple as clicking a button. The casino has provided players with the option to either download the dedicated software or play the games directly in the browser. It should be noted however that there are several titles only available through the desktop client. Additionally, since Jackpot City Casino offers support for mobile devices, you can also play on the go by simply loading the games on your iOS or Android device.
Slots
In order to cover as many different preferences as possible, Jackpot City included a colorful selection of slot games. Suitable for all skill levels, this well-equipped portfolio features a multiverse of topics- releases inspired by fruits, heroes, villains, ancient cultures, sport, and many more.
Here you can play games such as the bank-robbery themed Break da Bank Again, or Avalon, set in the Arthurian mythos, or Break Away, which puts you in the shoes of a hockey player, or even Game of Thrones, based on the hit HBO television show of the same name. Each game features multiple paylines and betting options, as well as an excellent return to player percentage, with eCorga estimating that the slots collectively return about 96% of all wagered money.
Let’s take a quick look at the list: Mega Money Multiplier, African Quest, Agent Jane Blonde Returns, Banana Odyssey, Burning Desire, Drone Wars, Football Star, Fruit Fiesta 5 Reel, Gladiators Gold, Twin Spin, Tweethearts, Wasabi San, Wheel of Wealth and many more.
In the progressive jackpots section you will find many unique Microgaming games. These come in the typical slots form that you know and love but also present you with the chance to win an immense amount of money. The jackpot increases in value with every bet and, as is often the case, reaches the hundreds of thousands and sometimes even millions. Jackpot City Casino offers you progressives such as Cash Splash 5 Reel, Mega Moolah, Treasure Nile, LotsA Loot and more.
Roulette
Online roulette is a slightly slower paced game than the one found in the land-based casinos, but the authenticity and charm are on the same levels. That’s what made it so popular among punters who like classic games done in modern style.
Depending on how you place your bets you have a different chance to win. You can bet on colors, specific number or groups of them, rows or columns, etc. Simply put, the options are many and the possible combinations are nearly endless.
There are three main styles of roulette that you are likely to encounter at most online casinos – American Roulette, French Roulette, and European Roulette. Each of these comes with its own rules and odds. Of course, over the years, several new variations have been released to the general public to great success. Jackpot City Casino features the best classics, as well as some new styles. Here you can play games such as Premier Roulette Diamond Edition, European Roulette Gold Series, Multi Wheel Roulette Gold Series, and much more.
Blackjack
Being simplistic and demanding skill at the same time, blackjack is one of the most appealing games in the casino scene. Blackjack allows players to have great fun, while also giving skilled players the chance to make some decent winnings, due to the low house edge. The rules of this game are very simple – you have to get a higher score than the dealer without going over 21. This straightforward concept has kept countless players invested over the years and propelled blackjack to unrivaled popularity.
There is hardly a casino in the world, both land-based and online, that does not feature some form of blackjack. Naturally, with the development of the gambling industry, several variations of the game have surfaced. Each one is ever so slightly different in terms of rules and payout but manages to implement these changes without altering the spirit of the game.
Just from Las Vegas two popular play styles have emerged – Vegas Strip and Vegas Downtown Blackjack. Naturally, each variation will play out differently and some will be more to your liking than others. At Jackpot City Casino you can hit or stand on many different blackjack games, including Atlantic City Blackjack Gold Series, Vegas Downtown Multi Hand, Super Fun 21, High Streak Blackjack Gold Series, and many others.
Video Poker
Video Poker is a game enjoyed by millions of players all over the globe. This casino game incorporates the innate randomness found in slot machines with the cards and rules used in poker. As a result, we get a genre that rewards skill and knowledge, while also being entertaining to casual players.
The skill element here comes in understanding the card combinations and the chance of getting them. If you start the game armed with this knowledge you are likely to receive a very handsome payout. There are many different variations to this game, each featuring its own paytable and rules. At Jackpot City Casino you can try out many different video poker titles, including classics such as Deuces Wild, All Aces Poker, Jack or Better, or other more modern takes on the genre like Jack or Better Power Poker, Double Joker Power Poker, and many more.
Live Casino
If you have ever wanted to visit a land-based casino but have not had the chance previously, then look no further than the Live Casino of Jackpot City. Here you can play live games hosted by professional croupiers from the comfort of your home. Courtesy of Microgaming, the software is advanced enough that you will never need to visit a land-based casino again.
Thanks to cutting-edge video streaming…
…punters can explore more than the wealthy offering of Blackjack, Roulette, Baccarat and so many more top-performing games by Evolution Gaming, a true leader in the niche.
Various controls are available, allowing smooth navigation and versatile adjustment options such as image size and viewing options, as well as account history.
The footage is streamed over the Internet with state of the art cameras, resulting in a crystal clear picture which gives you the feeling of actually being in a casino hall. The dealers are always polite and welcoming, and you can always turn to them if you have a question. The Live Casino also features a chat system so that you may communicate with the other players and the dealer. At Jackpot City you can take part in several live games, more specifically Live Blackjack, Live Roulette, Live Baccarat, Live Casino Hold’em, Dream Catcher, Live Caribbean Stud Poker and more.
Other Games
As a final touch to the ultimate diversification of the portfolio, Jackpot City made sure to include more types of releases. There are several types of Baccarat, so those who are familiar with the basics have the opportunity to test their skills. Those are Lucky Pair, Zero Commission, 6 Decks, and others.
Also…
…there’s a couple of Bingo and other parlor games, as well as some “amusement with prizes”, as they categorized them. Plus, fans of table games can find Triple Pocket Hold’em Poker Gold, Triple Reel, 3 Card Poker, Bonus Pai Gow, Caribbean Poker, and more.
Finally, one of the world’s greatest lottery-style games Keno is also part of the rich lobby.
Deposit and Withdrawal
Thanks to the latest SSL (Secure Sockets Layer) encryption technology, the operator provides a high level of protection of punters’ personal information. This particularly refers to banking information, as one of the most sensitive sections.
| Banking Method | Deposit | Withdrawal |
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 Bank Wire Transfer
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 Check/Cheque
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 eCheck
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 Maestro
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 MasterCard Credit
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 MasterCard Debit
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 PayPal
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 PugglePay
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 Visa Credit
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 Visa Debit
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 Visa Electron
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 WebMoney
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Regarding the selection of transaction methods…
…the facility offers a solid spectrum of deposit and withdrawal options to choose from, including credit and debit cards (VISA, Mastercard), web wallets (Neteller, Skrill, Trustly, etc) as well as prepaid solutions.
As far as stressed out, deposits will be credited almost instantaneously to the punter’s account, while withdrawals may take a bit longer. This depends on the selected payment option, and the availability is determined based on the country of residence.
Do bear in mind that…
…if one wants to withdraw a substantial amount of money (the exact sum is not specified, though), he/she has to submit notarized copies of several documents. Those include the most recent bank statement, government-issued photo ID, as well as copy of a utility bill.
The sole reason we mention this is that notarized documents incur certain additional costs, at the player’s expense, and in this scenario- three of them are required!
Support
The friendly and professional support managers at JackpotCity Casino are at punters’ disposal 24 hours a day, 7 days a week for any queries, and they can be contacted via email or live chat.
There’s no phone support, but on the other hand- support is available in multiple languages. Also, the live chat function can be launched on both desktop and mobile, meaning consumers can get their answer immediately regardless of where they are.
There’s also a FAQ page with quick answers to some common doubts and questions as well as the blog with some trendy and topics.
Extending the range of support services…
…this entertainment establishment is committed to promoting safe and responsible players’ experience. Aside from following the strict rules imposed by regulators, the hub also offers various options that ensure better control over gambling behavior.
Those are self-exclusion, and deposit limits (daily, weekly, and monthly). Plus, there are links to multiple organizations that provide assistance if necessary- Gambling Therapy, GamCare, and others.
Conclusion
Based on their overall Terms, Jackpot City looks just like any other brand you could encounter. It has a solid selection of games, interesting promotions, good choice of banking methods.
To be honest…
…not all the rules are the “friendliest” ones looking from a perspective of a player, but, that’s nothing particularly unusual. Of course, repairing those could make the overall situation look a bit better.
But, what bothers the most is the bad reputation Buffalo partners hold. It’s not just this particular venue, but the entire group comprised of All Slots Casino, Gaming Club Casino, Spin Casino, Royal Vegas, Ruby Fortune, Euro Palace, and a couple of others.
Having in mind that they implemented some poor business practices and treated the associates unprofessionally, one should take those fancy offers with a grain of salt.
And just to remind…
…the option to access and test games in practice mode is not available to those with the status of a visitor. It’s reserved for registered members. So, no opportunities to get a brief insight and see the atmosphere.
From where things stand at the moment, it’s hard to recommend Jackpot casino as a trustworthy brand, but if you still want to visit it- do be cautious.
They lost what little respect I had left when they ignored my latest issue about an error with achievements. It cost me my leaderboard placement & I’m livid. I’m dropping this review off and filing formal complaints. They’re quick to take money. Instant depo. Withdrawal is nearly impossible and I usually give up after a week of waiting & reverse the withdrawal. No point in depo cuz you won’t get anything back. But I still tried and tried and now that I can’t even enjoy the one aspect that kept me logging in I’m at my breaking point. Games are fun but I question the legitimacy of the listed rtp, Biggest issues: unreliable support. Slow or unresponsive support. Very Untrustworthy you can’t rely on support or overall management of this casino, complete failure to correct errors or rectify problems. Even with proof. Failure to payout or unnecessary delays. Website malfunctions, technical issues & unfair practices. Deceptive promotions leaderboards & tournaments. Horrible experience. Down a LOT of money. Very disappointing. I would not recommend to anyone. It’s not worth your time or money.
I personally love this casino. The bonuses are great when you can get them. They are always adding new games and the games hit really great. My biggest wins have been at this casino. I would give it a 5/5 however chat support is slow and can be hard to reach. Also withdrawals take way longer than other casinos but it can be worth the wait. :)
It's easy to deposit. Easy to verify. But bonuses could be improved.
I liked this casino and sisters casinos very much. But when study the reviews it's very difficult to decide whether I continue playing here or not? The first casino which offers $300 bet on slot of sisters of oz wowpot. Customer support is not so good because recently I sent mails but their response is so late that we can't imagine.
Ever since I sent in my paperwork for my address change, and my source or funds document, within the first hour early Sunday morning I received an email back asking for clarification, and again for clarification at noon. I've been over a day since (now monday) and still nothing... I've sent two follow ups via email... no response. 👎
I haven't played for over a year, on any sites let alone Jackpot City- but so far the player interaction / game play and player tournaments are easily accessible, fun and engaging. Upon logging in for the first time in over a year I received a "double my deposit" offer with no wagering requirements. and it proved to be true 👍 No playthrough was requested after I deposited- I actually played on and off for about 5 hours until winning a random jackpot at over $2000 CAD- as for their withdrawal and document verification process... stay tuned. ((I've crossed all my "T's" and dotted all my "I's" ☝️ followed all their requirements, for not only on their website document uploading process- but ive also sent emails with my inquiries and documentation uploads. I even used my best manners and everything 🤞)) #staytuned
Not too bad of a casino. Gives you some bonuses and fees games are good payouts... updated games are always fun to play. The loyalty takes so long to get through. All in all its ones on my faves
A middle-ranking casino with an outdated design. The RTP used to be higher, and every player who played Jackpot City 2 years ago probably noticed that.
get a free spin everyday and now the money wheel daily games are great but the 50 withdraw sucks if you put 20 on then win 40 you gotta just keep playing that's the only thing i don't like but you can deposit 5 dollars i like that cause deposit low and win high i say
Jackpot City definitely does not deserve a place on the warning list here. I say this responsibly because I have been a member of this casino for more than 10 years. I've probably had over 50 withdrawals and never a single problem. I am really surprised that this casino is on the warning list
Zorro, don't be so sure about this casino. In ten years, Jackpot City Casino has changed its soul. In 2018 it merged into a group with a bad reputation, which was already involved in unfair practices. I suggest you switch to a casino with good ratings and better reviews.
Not as advertised, I have deposited over 6900 dollars in the last year and have only successfully cashed out 600 and it took over a week to get it and for anyone who has a problem gambling, i would steer clear Ive only really had luck on one machine and now they have figured that one out and changed the odds on it cause one week i’m winning almost every spin and then i play it again a week or so later and nothing then i sign up at one of their partners spin casino and loose 900 in 2 days on that same game and oh ya i forgot every time i seem too win over 2000 i have issues cashing out because of bonus requirements and theirs is 70x and if you take a 100 % bonus and deposit 100 be ready too have to get too 7000 before you can cash out and in my experience that’s impossible and if you even get close they add these stupid 10 cent 20 spin bonus free spins and interrupt your game in the middle of winning and switch you too that game to spin 20 useless 10 cent spins that yeild around 1 dollar almost every time and some times you get zero and then your wager requirement to be able to withdraw is now higher because of a stupid useless unwanted bonus spins they keep poping up on your screen so fast while your playing the game your winning on that you accidentally press the accept button conveniently placed on top of your spin button and it’s messed up your hot streak your concentration and ya it happen to me when i was only 1200 away from cashing out 6200 and in half hour i was broke and i’m not sure why i couldn’t cash out every time i lost 1000 it kept saying i was 1200 away but never went down even after loosing spin after spin 5000 dollars i had just won so in my opinion they rig the machines and do very sneaky shit too make sure your set up for failure
Hey, Cory, don't be in a hurry to spend your hard-earned money on this notorious casino known for its shady and questionable attitude towards players. I will suggest you a few things before you spend your money in the hands of dishonest people- 1) Research: Before you deposit with a casino to make a fortune with your money, please be aware of whom you are dealing with. How will you do that? Join the LCB community 'run by players, for players', where you can learn from other players' experiences who share here, their joy and sorrow in their reviews. You will know beforehand whether these casino people are trustworthy or not. Get well-informed about the casino's ratings and reviews. 2) Be an avid reader: Keep reading about casinos and how they are managing their businesses. How promptly they pay their dues to players. 3) It seems you are a skilled player. You can chase an extraordinarily high wagering requirement without getting tired, only that you are playing at the wrong place. I hope to see you more frequently here at LCB.
They are a fraudulent company. This is a good thief I used to play 12,000 baht but they deflected to pay. Sent proof 3-4 times and still can't pay me. claim like that Who wants to go in and play? Please spread the word. Don't get involved with this company ever. They are thieves. They will steal your money shamelessly. In fact, his company didn't even deserve a place in society. There should be an inspectorate Then don't let companies like it. came to cause trouble to others If anyone has had an experience like me It would feel really bad.
Hello ธวัชชัยอินทะศร114, we're sorry to hear about your withdrawal problems with Jackpot City. we'd like to inform you that we have added Jackpot City to our warning list due to reports of unethical business practices, a poor reputation with business partners, and changes to previous agreements. We advise players to use caution when considering this casino. However, we'd be happy to provide you with assistance and will reach out to you via private message.
they Post thousand of adverting on big board in Quebec, then gone..
I made a deposit via your pay direct over two hours ago! It even shows up on my bank transactions. I've been waiting on hold for over an hour! Via your silly chat BC you sunny have a number listed or email!!!! Nice business practices, I can tell you care deeply for customer care 🙄
Very good casino, well run with clear rules, fair bonuses and reasonably fast payouts 3-4 days. Probably could do better with e-wallets re the withdrawal times but other than that its a good place to gamble.
If you’re from Canada and have cable tv you’re aware of this casino, they advertise non-stop. So in June of 2019 I deposited $50 and lost it pretty quick. A few days later I went back and deposited $10, took the bonus they offered, I’m guessing it was 75%? Anyway I went to the never played by me Playboy game with the bonus wheel and on a .50 cent bet got the bonus wheel right away, it landed on something and gave me $50! Sweet! I upped my bet to $1 and got that wheel again! It landed on free spins which paid just over $100. I upped my bet slightly to $1.25 and Boom! The wheel dropped again..this time it landed on the Gold bunny and paid me $1000! It was the first time I’d hit 1K on one spin online and I’ll never forget it. Well I spent the next 3 days making big bets and small bets and ended up withdrawing $1800, which was etransfered to me in 3 days without my being verified! So I kept $100 in there and ran it up to $600, withdrawing $500 which was again given to me without being verified! I get chills recalling this experience, my Second best run at a casino ever. So back to the $100 I kept, I went nuts, hopped up and making mostly max bets, I could not lose, I still have screen caps of wins on Break the Bank etc, I got up over $6000 and how many days later? Who knows, withdrew $3500, leaving nothing in my account to play more, But this time I got the notice I’d have to be verified and they were really sticky, I sent in my bank statement but it got rejected and finally a few days later they got back to me informing me they wanted 3 months of my statements. Got that but again rejected, wanted it in PDF, omg I remember thinking this is not going to work out but eventually everything was accepted and they paid me out. So on a $60 deposit they paid me in total $5800–I couldn’t wait to deposit another $50 the late night my $3500 came in so I did and right away noticed they weren’t offering me any sort of match bonus-odd but whatever-so I hit the Wolfs Howl game and noticed my max bet is now $1 when before it was $10. Wth?! I quickly texted my friend Shannon who on my advice had joined up and had no luck, to log in and see what her max bet on that game was and sure enough hers was $10- dodgy! My max bet on most all the games I’d played and won on were now substantially lower as well. I ran through that $50 in a hot minute not hitting anything but determined deposited another $50 and nothing! I remember I finally got a bonus on Rockabilly Wilds and it paid me $0! It was like day and night but besides the bet manipulation I thought well I’d been so lucky it’s probably just normal I’d have a bad spell..a few days later I tried $20 and again nothing! Hmm the next day I tried $10 and this time went into chat to ask why I wasn’t being offered any match bonus and why was my bet options lower than previous? I was told “that’s the way it goes, maybe in the future you will but in the meantime you can try spinning the lucky wheel of fortune” which I had spun probably 50 times and never got anything. Lol! I asked again about my bet being lowered on the games and was put on hold for over half an hour and then just kicked right out of chat. When I tried to go back in it was unavailable lol! Anyways ran through that $10 in 10 seconds and was about to leave when I remembered to check my loyalty play and sure enough I had something like $400? from all the play I’d done in bonus money available which I quickly redeemed and lost, played min bets mostly and it was dry spin after dry spin! So I can’t say for sure but I know something dubious was going on. I left wondering why they had done what I’d thought they had done, wouldn’t they want me to keep playing there so they could recoup some of their money? Besides the $130 I’d put back in. But I guess not. And if you’ve gotten this far in my retelling congrats! Lol. There’s only one bit left..so a few months back I was watching Real Housewives and the JackpotCity commercial came on so I had to, for fun mostly and when I logged in I noticed $4 in my balance, which was weird-so I deposited $8 etransfer, the minimum being $5, and cautiously started playing, so many new games! And I’d checked the old reliables and the max bet was now back to the $10+… but I could not hit anything again. Done in ten minutes. But I can’t say dont play here, I had the most fun! and up to that point, my biggest withdrawals.. just watch your back and know when to leave I guess.
Personally this casino is definitely in my top 5 list. I have played here for years online, sometimes I don't win anything and still enjoy it. Other times I have won semi big amounts (for me) withdrawal is always easy and fast and deposit is the same. The live chat support are always very helpful and fix any problems I have had. Verification was easy and simple no big list of things I needed to send in. Range of games and the look of the site is also very good. Oh and in regards to the hell I win many times in a row then have weeks of nothing but that's just the life of playing at a casino
It is like any other casino I won some time and lost sometime. Played roulette by Evolution gaming. Nothing odd or fraudulent found on this site.There are always match deposit bonus, but I suggest play without bonus you can still win comfortably. Good luck.
Awful place to lose all you money. Their “bonus” is a disgrace. You have to meet a play through amount before you can withdraw any money, and it keeps changing the more you deposit if you choose to do the match option. My required play through amount is currently sitting at $110,000 which I will never reach because I’m staying the hell away. Their customer support is also trash, just like the casino. I’ve sent multiple emails and got no response. I consider this casino to be the worst. Should be illegal to do what they do, constantly changing their terms and conditions. Disgusting place, don’t bother. If I could give it a negative score I would.
tobinc89 youre absolutely right there is something not good and that wheel is 100 false fake, better not spins its no worth to spin on that never win wheel!!!. biggest bs ever made!!!
Their loyalty program is laughable, and the spin wheel is rigged if you haven't made a deposit within a few hours it will miss every time. They also seem to only have games with RTP no higher then 96% and many are less, you have to manually look up the RTP or find it buried somewhere in a help file, not always in the same location. They pay out, but I have far greater luck at other casinos. Maybe coincidence but I feel like they are not 100% on the up and up and are not transparent. And their bonuses suck.
For me,i use to play slotjoint casino, and win lots,lots,of money in the past 3 years,but i decided to try jackpot city nd i did fews small 10 to 20 $ deposit,and i won 1050$ and then i won 800$ then 350$ so for me i love playing jackpot city, its my favorite casino so far,and love the loyalty program and the spin wheel aswell
Not so bad, tons of games and gives the option to do little bets and 10usd deposits, i have wasted so much money here, with or without bonus, and just have done one withdrawal, after got tried of waiting i wasted them playing and... in fact i never get back a cent from them, i deposit few times with the bonus here, just for recreation, and the wagers are almost impossible, if u want to withdraw someting need to deposit 50 us, and, i will do that in another casinos, this isnt near my favs, but have a nice game choice and a great user friendly interface.
overall not a bad casino definitely not one of the worse but not a casino at the top of my list either
I've been playing at Jackpot City for years... overall no issues. The bonuses and game selection leave something to be desired.... but I've won a few big ones here... so I keep coming back.
I found out about them quite accidentally on one of the forums, I looked in because they tempted the welcome offer. I was slightly surprised, but when I got the funds on the account I thought it was worth it. I've been there for several months and I do not regret my decision
The climate is quite dark, but I believe that this will change quickly, especially since they have a nice offer and I would like to play longer there, especially because I value games from Microgaming and have a nice loyalty program. Worth recommending
Im very surprised with the rating of jackpotcity. It definately doesnt offer as many free bonuses as others and withdrawal is pretty average, takes a few days to recieve. It does have lots of deposit match bonuses. The loyalty points take so long to accumulate I have found. It would still be one of my top casinos being pretty straightforward and most trustworthy in my opinion.
I won $4oo on my first deposit, payouts were fast, the spin wheel though is stink I mostly get joker or fastfoward just too get the joker again.
A solid casino coming from Malta. The biggest gain I had in Live Casino, because last month I paid $ 178 to my bank account. JackpotCity has a phenomenal live casino that offers the ability to play live video table games via HD real-time video streaming. Their choice of live games includes three standard - Blackjack, Roulette and Baccarat. My recommendation, despite the low ratings of individual players.
I actually liked this casino a couple years ago and made several deposits and withdrew a few small amounts as well. I too am shocked most of LCB members rated this casino as the worst. I must admit, I haven't played at this casino for a couple of years now. KYC took about 3 working days and withdrawal processing time is about as long as well. Probably that's the reason why I do not play there anymore.
This is interesting because when I search top online casinos the top hits I get on google are websites with really good reviews on Jackpot City Casino however I trust this community and the LCB reviews more. I guess I was foolish to sign up and make deposits at this casino but cut me some slack this was several years ago when I was a newbie at online gambling. I would just search top online casinos and then open the first website and take the #1 rated casino on it. Aside from all the bad reviews that I have recently read and it’s poor reputation I can say that I actually enjoyed my time playing here. Never made a cashout so t/c’s didn’t really matter however if the casino can’t be trusted then I will stay away from now on.
im shocked to here these bad reviews, but not surprised. this is the first online casino ive accually deposited in. the reason i picked this casino was i looked on the web for the best casino to play at in canada, Jackpot city seemed to stand above all the others. i deposited and played and of course lost, but i had no trouble with anything or anyone, still waiting to make a withdrawl. I dont see much in the way of bonuses at all accually ive seen only match bonuses. ive was awarded 20 free spins 3 times but that was only in the last week, i unlocked them during play, must be something to do with teir bonus. i rarely ever use match codes due to the fact its playback is 70% on bonus money, i had to ask live chat about how these playbacks work. the live chat told me this, your deposit lets say $10 with a 90% match bonus so you start with 10 of your money 9 of casino bonus money. 9 times 70 equals 630.00 playback before a withdrawl. i asked them well i have playback of 630.00 for the nine dollars the casino gave me. After i lost nine dollars i asked live chat again ok i lost the nine dollars never fulfilled the playback so we are all even on that bonus money. i never won i never completed playback and i owe nothing to the casino and i have no obligations over this bonus. they seemed to get annoyed at me but i wanted them to tell me more than once that im in good standings. i than asked how much playback do i have to do to take my original $10 out, they told me none i dont need any playback on my money since it was mine to begin with. i said cool cash me out they refused telling me i have to bet the original $10 at least once and thats only because of money laundering. i get it thats fair and its only the same amount i was prob gonna lose anyways. I than asked them where did my original $10 that i deposited go i was playing with my bonus money since thats what i needed to playback 70 times, and since i lost that i wanna now play with my own money but its not in my account where did it go. i confused them with that question they asked what do you mean where is it? i said yeah i was trying to fulfill my playback on bonus money and i lost now i wanna play my orginally $10. they told me the orginal 10 dollars has been spent allready i said how, lol now live chat is annoyed i can hear it in thier texts . i said to them y in hell would i give the casino money and use it to fulfill playback on bonus money, i believe that would be stupid. After awhile of back and forth i simply asked how and when did i spend the orginal ten. they explained it like this. you bet is $1 per spin the casino takes 50 cents from bonus money meaning the $9 they gave me. then they take 50 cents from my money the orginal $10. if you lose you lose that dollar if you win half of winnings go to bunus money and towards fulfillment of playback other half goes to my real money account. i asked them i thought there is no playback on my orginal 10 and they told me there isnt i than asked its in bold writing that the playback is 70% and thats only on bonus money. i asked them to do the math how can i win with my original 10 if your doing playback on it 35% on bonus 35% on owe money, they denied this action so i asked how can i win with my orginal 10 since before i get from under your playback rules ill have no money left in either account and playback not fulfilled. i asked and asked many questions over and over again and again till i myself would hang up or say something rude. live chat never did that but i knew wanted to. I hate these rules that are not clearly designed to be seen or read, but thats all casinos no just one. ive yet to have a withdrawl, but i will not be happy if i get a hassle because i never gave them hassle when i lost. i try to not take any bonus on my deposits because i believe that if you let them put conditions on your money those conditions are going to do everything to make it hard for you to win. i do this before any deposit i get live help to look up if there is anything with my account that needs to be dealt with before i deposit since im not happy with surprises when they text back that there is nothing pending no fulfillment to do i them screen shot there answer and have them do the deposit with me so it can never be said i clicked this or i clicked this. i hope these reviews are misunderstandings rather then the casino being unfair. never had trouble but like most they dont completely and easily make these rules clear to everyone. I hate the match bonus since i found this out because weather they say it or not i will have no cash left if i run out of bonus money so therefore i believe the playback is 35% on your bonus money and 35% on your money( only because a bonus was taken) i asked if i could only use my bonus money first and real money after i lose bonus money. no that rules is clearly not hidden or avoiding the rules. its a no. i am happy with this casino in general and never any mojor issues, but believe me ask lots of questions ten times over if needed til you understand ask same questions three different ways if need be but please dont quit asking questions because if you complain after you lose regardless what rule it is you will be at fault not the casino, i know im not going to win always or rarely but when or if i do ill leave the casino with very little room to come up with reason to not pay, in fact that would make winning, leaving a sour taste in mouth because i finally won and now the fight begins. ask many questions about the rules and how they work from the floor to ceiling before you place any bet with any casino, if live help gets annoyed dont play there and send casino a email about the help you received the casino really dislikes having to deal with people because of their staff being short tempered rude and plain out not defining the rules properly to the customer. i sometimes dont get it there job is to help customers have a good experience at the casino, win or lose live chat dosnt benefit either way. i cant say anything bad but to say something amazingly good i cant. i play my money i wont let casino put conditions on my money and i expect the same timely manner in payouts as in deposits. I cant understand 2-5 business days to put money back in my bank account since i can walk into any walmart and they can instantly put money in my bank account anytime anywhere without hassle. casino should be able to as well. i think they use the time to find some reason to void pays. be vigilante and ask if you do not know, dont assume the casino will tell or help you in any way unless you ask and stay away bonus i dont wanna have to spin 700 times just to be able to make money on ten dollars. I like this casino but ive asked them every question i can think of and they really dont wanna tell you but when asked they will eventually quit beating around the bush and tell you. best of luck to all. ps. this casino is pretty tight on the reels and dont expect much when you hit a bonus feature in the game sometime it pays alittle, rarely pays great, but it will give you nothing most of the time. gemtopia screws me constant but only when im betting more then normal, 15 free spins no gold gems given and left with total bonus win of 80 cents lol i was betting all 15 lines 5 coins per line 75 cents a spin and i won80 cents. lol next two bonuses i won 1.90 and 50cents. i dont believe thats fair but hey thats gambling. im thinking of trying casino extreme next so if any adive on this casino would be welcomed. happy gaming. welcome bonus up to1600.00 HOLA 1600 times 70 times play back =112000.00 playback good luck!!!!!!!! wow i think ill just play with my money keep your bonus. ill just use my 1600.00 gotta win someting with 1600.00, very unlikely youll leave casino with money in pocket doing that playback. wow first time i did math on the 1600 with 70 times playback, is that even legal? you would have to spinthrough in total $113600.00 before your able to withdraw anything. thats unreal,probably some where in small print theyll say cant bet any high then $5 per line /spin. im gonna check on this more closer, that just seems an unreasonable amount that they require. ive gone to casinos in my city in person and ive gotten free money and free bonuses and they never onced ask for any playback . so what gives them the right to do so online. im gonna find out, i will report back about this.hopefully.
Scam company / Tax avoiding scum. Withdraw not an option once the 10K!!!! target is hit. The harassment calls 24/7 if you provide your phone information. USA across the website but all located and licensed in Malta. Private information is sold to once the account is closed.
I rated this casino as 0.1 but only because I couldn't give them a flat out zero. Won a couple grand, took almost 2 weeks to process my withdrawal (process my withdrawal, not getting verified which I've done ages ago) and then once they finally processed it I ended up getting a measly 200 bucks, said I had a bunch of deposits that didn't clear dating back to 4 months before said withdrawal. I asked why is this the first I'm hearing of this, give me specific dates, times and amounts so I can submit proof that all my deposits did indeed clear, and they couldn't do that. They couldn't even send me a transcript of said chat conversation. And as soon as I mentioned wanting a transcript they closed the chat before I could screen cap. Absolutely disheartened, just awful. Was crushed even more when I tried to go and file a complaint with I think it was AskG ,or Casinomeister (or it could of been POGG I don't remember) and saw hundreds not dozens but hundreds more complaints exactly like mine so I didn't even bother. It sucked because I was depositing there on a regular basis. Eugh, STAY AWAY.
labeled me as having a casino addiction and banned me when I got sick of waiting for my winnings to get processed. did eventually get withdrawal but only after ringing every 15 min's for 5 hours
I am shocked that this casino on the black list of casinos. Up to now, I had probably over 50 withdrawals at this casino and sister casinos. I never had a problem. Also Jackpot Capital is certified by e-cogra as fair and safe place. I guarantee that - this is a safe casino where you will always be paid.
Some time ago Jackpot City casino held a lot of shares with bonuses without a deposit. I certainly registered and unfortunately quickly lost the bonus. But it is possible and fortunately. Because that judging by the reviews of players, the casino does not pay winnings or pays with big problems.
Was the first online casino I had tried out. And after discovering casinos with faster payouts and better offers I definitely won't return . All these big casinos are rather stingy considering that they are big
I don't know why I really started believing in them, IT WAS A YEAR AGO, since them I just know one thing. You have to pay a lot of credits if you want to be treated fairly like others so I mean tier Diamond (I was Diamond tier 3 months and have my global-host, Mr Tomasz - very fair, competent and eligable guy for this job!). The thing is, their payout ratio is not so bad but sometimes I thought it's just pure scam. They are fair to the highest tier players which are really depositing a lot but if you lose this status your account is still thinking that promotions, like the month once, are still "thinking" you are on the highest tier or sth. I cannot even explain this thing because I went offline for 1 month, personal reasons. I went back and if I will compare 4 players, who I introduced to the casino back in the golden days. They deposited very rarely and small amounts, still they got better promotions and credit wins from their month promotions (WHICH LET'S SAY ARE THE WORSE PROMIOTIONS VIA CASINO WORLD). Sometimes you can get freebie if you asked them on chat but people, please do not even bother they will copy FAQ WHOLE DAY with maybe 1-2 employees who are different. If you are not going for high-roller promotion dependent casino do not even try... The high-roller promotion even sometimes 100% to amount like 99,999 Credits, it's worth ten because you have to play a lot and on high-ratio stakes. If you over-wagered, by the way 50x worst wager ONLINE. You have then a chance to really win on their poker and other slots of their design like Aces and Eights. I never wasted so much of my time to just review here but it could worth it if you NEVER EVEN THINK OF TRYING THEM!!!
I play for fun for week just to see....Find out that there FREE SPINS Feature on all Games at very very apart compare to many MG, It's amazing to bet 250$ spend 100,000$ coins and finally see free spins at LOADED and hit 5,000. Week after week, games after games same pattern. FREE SPINS ARE SO RARE IT'S AMAZING, I was playing Black sheep slots and 99% of the time went you hit feature that can give you 999x well in 99% if the time I hit 100 to 200x I Think MG owner Set there FREE SPINS how and went and what frequency they will hit. They can say it's all RNG After playing slots for like 20 yrs I SEE NOW, It's same with any slots even FB slots. Payout at JACKPOT CITY seem to be so low, Free spins, feature ha ha Well Run for them
I found this casinos pending period and verification waiting period for withdrawal of winnings to be too long. I waited about 3 days for my withdrawal to go into pending period, then it was in pending period for a week, then verification for a week. Its ridiculous.
The warning at the top of this page comes as a shock for me, I think this is the first casino I ever deposited into a couple years ago, and I continue to play at Jackpot City to this day. Never had a problem with support, always have access to promotions and bonuses of all shapes and sizes, never experienced any kind of technical difficulties either for that matter. Sites like this usually do their homework before throwing allegations around though, so I would maybe proceed with caution if you've never played here. For me, this Microgaming Casino will remain one of my go to casinos, I've never been wronged, and always been treated with respect and kindness.
I didnt6 imagine that about this casino can be so many bad comments and that thsi one is warning casino. I made my first deposit here today and took welcome bonus. Site looks beautiful, the games graphics too. I was talking with chat girl and she was amazing, very friendly and kind. I asked her and personal questions and she answered to them sincere and in a good way. I have noticed thsi casino and other gambling sites and didnt read something bad, only here. So i am a little bit confused now. Dont know who is right and who is wrong...
Love the tournaments...!!! very entertaining!
-NOTE ONLY LOSERS WELCOMED HERE- (i cashed out for once after many yrs of depositing here and heres my transcript! -EvelynnK Hopefully you will receive better match offers Terilynne. terilynne campeau as im waiting till all every cashout is back here, tahn what you say why i still get 25%, so simple form, only losers, get nice treatment here. and only losers who deposit every win all abck will be a good vip maych offer for them? terilynne campeau so only losers welcome here? EvelynnK I am sure you know the answer to that Terilynne terilynne campeau yes they are very welcome and winners are not definiately not winners allowed terilynne campeau thats as far as i realized now EvelynnK Once you have exhausted your deal-a-day offers you are not suppose to receive further match offers but we try our best to accommodate you and we have done so terilynne campeau ty for con firming this. EvelynnK I did not confirm anything nor do I agree terilynne campeau i will paste it on blogs so players- winning players arte very well aware of your treatment.
Just like Riverbelle Casino I love this groups casinos. Never had any problems. Ok maybe the wagering requirements are pretty high. There is also 100$ slot freerolls every two hours and which are paid with real money not bonus.
Warning: Players are advised to use discretion when considering JackpotCity Casino. Reports of unethical business practices have placed them on our Warning List. A poor reputation with business partners as well as changing terms and conditions on previous agreements deems this Casino untrustworthy. NO SURPRISE FOR ME, The more and more I play MICROGAMING I find out that YES IT'S RANDOM, But they CONTROL or Presetup How much MAX win, On Bonus, FRee spins. I HAd 250 free spins from Wild JAckpot and funny thing I won 29$ at 100 free spins I had 10$ 150 about 15$ lol NOW They will tell me that it's NOT FIX ? Seriously ALL Microgaming will claim that they've got no control but They can add free spins, Free coins etc It's easy to imagine that they can under our account number setup MAX WIN regarding the deposit you made over time THE RANDOM THEN Do is JOB. It's so obvious !!! RANDOM for me is get to LEGAL SLOT put 5$ in the machine and win 1500$ You will NEVER See that online 1 out 100,000,000 chance sure it can happen. Did you notice went you reach 5.00$ or less that it's impossible to HIT and win 25$ 50$ 100$ ? SLOT will wait until the very end went you bet minimum to give you free spins out of you will win less then 5.00$ More and more I PLAY Microgaming I find that they play wit us, We don't play with them it's THEM that play with us giving us free coins, free spins that they KNOW Wont make us RICH ! So freaking tie of these manipulation and those lie " WE'VE GOT NO CONTROL " HAHAHAH What a joke ...To many time I hot free spins at BIG BET 2.50, 4.50 and I win total crap over and over I DON'T TRUST MICROGAMING the more I see The more I see manipulation of our odds of winning REALLY RANDOMLY I play sometime at JACKPOT Casino but drop it since they use a old software
I have only registered on this Microgaming casino in order to claim the free spins offer for creating an account. It seems like a decent casino but on the other hand I hate that they spam my email and call me on the phone although i have asked many times to unsubscribe me from their mailing list.Also I see this casino on the warning list so i do not hink i will be depositng here any time soon.
Lot of promotion and free tournament if you like it. A good casino. I don't know why they were black listed...