Joya Casino Review

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PLAYERS FROM VIRGINIA ARE NOT ACCEPTED AT THIS CASINO

Rating: 3.4/5
Joya Casino 15.04.2024. Hp

  • Strong welcome package
  • Cryptocurrency bonuses
  • Cashback
  • Offers both cryptocurrencies and normal payment methods
  • A game selection that covers about everything
  • Interesting layout
  • Max cashout limits on some bonuses
  • Game categories are quite limited
  • Lacklustre loyalty program
  • No proper FAQ

Casino Details
Jurisdictions: Curacao
Min Deposit: €10
Min Withdrawal: €20(E-wallets/Crypto)
Cashout Time: KYC: 24 hours; Pending time: 24 hours; Crypto: Instant; E-wallets/Credit/Debit Cards: 3-5 business days;
Cashout Limit: €6,000 Weekly/€24,000 Monthly
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Games: 6174
Mobile: Android, iPhone, iPad and Other Mobile
Download available: No

For anyone who is tired of template casinos, ones where the only thing changing are the pictures and background colours, Joya casino is a welcome change. This much is obvious as soon as you open up the site, as you will be met with a custom build that offers a lot more content and accessibility than your average online casino.

The site is run under a Curacao eGaming licence, and it is operated by Provably Fair Gaming. The site has been open since 2023, and has been slowly building up a reputation as an excellent location for casino gaming.

Check out the site for yourself, or keep reading and find out all the necessary details!

Bonuses and Promotions

Joya Casino offers coupons, promotions and a VIP club. Coupons are definitely something you don’t run into often anymore, even if they, like bonus codes, used to be pretty prevalent once upon a time. These are basically the same thing here. What you are presented with is a group of coupons, the code which-in you can use when making a deposit.

It seems like these coupons are only available for SpinLogic games. Whether that is a decision by the casino, or limitation of the casino platform, is not clear. In any case, they do offer quite good deposit bonuses and are well worth a look.

But before we get ahead ourselves, it’s best to start with the welcome bonus. This claims to offers a dynamic boost, which however is a bit misleading. That’s is total percentage summed up of all four welcome deposit bonuses.. And the wagering requirement is pretty low.

There’s also a no deposit bonus of bonus spins, which you get by simply registering. These do come with win limits, but it’s still a free perk for anyone signing up. There are also further bonuses, like the ones specific for cryptocurrencies, or others giving cashback. Plenty to choose from, especially as we count in other types of promotions.

Bonus terms and conditions are generally pretty forgiving. With some rare exceptions, there are no win limits or cashout limits on any of your bonus wins.

Reload Bonus

200% up to

€1,500

Every Friday. Crypto Deposits only. Min Deposit: 30€. Selected games only: See the website for a list of online slots.

Sign up Bonus

150% up to

€1,500

New customers only. T&C apply. 18+. This offer is not available for players residing in Ontario. New customers only. T&C apply. 19+. Min Deposit: €30. No Max Cashout. Selected games only: See the website for a list of online slots. From day of activation bonus will be valid for 15 days.

Cashback Bonus

20% up to

Every Monday. Max Cashout: 2xBonus.

Loyalty Program

Loyalty program at Joya Casino is pretty standard stuff. There are four levels, each with increasingly better benefits. The only way to advance from one level to the next is by depositing more. And you need to meet minimum requirements in order to keep that level, otherwise you drop one level per month.

The possible benefits, depending on your level, include loyalty bonuses, bonus spins, daily, weekly and monthly cashback, as well as events and other usual perks of loyalty programs from personal managers to faster service.

Software Providers

There are quite a few software providers between 1Spin4Win and Zillion Games, at least when counting in alphabetical order, and most of them seem to be included at Joya Casino. These altogether number well over a hundred in total, including both live casino and casino game producers. You won’t be running into any shortages when it comes to gaming content at this online casino.

Games

When you open up the casino lobby you will be welcomed with a list of game producers, each also showing the total number of games available. This also shows all games available, which at the moment is close to eleven thousand titles.

Naturally, if you don’t want to select a single provider you are left with the choice of categories. These could be a bit more elaborate at Joya casino, especially as we are dealing with over ten thousand different games.

However, we don’t have a whole lot of categories to go with. Top Games will display whatever is being played most at the moment, such as Bubble Bubble 3, The Evil Bet, Nostradamus the Prophet, Elvis Frog in Vegas, and so on. Notice that the side menu doesn’t have every category available, and likewise the lobby doesn’t always show all of them. It’s a bit of a design issue if you ask us.

Our Picks is an interesting category, as it shows what the casino is suggesting for players. These do change quite often, as do the most popular slots. However, at the moment games like Aviator, Big Fin Bay, La Fiesta De Muertos, 5 Juicy Hot, Chicken Chase, and Blazing Crown were amongst the suggested slots and casino games.

There is also latest releases, which simply showcases all the latest releases from the different casino game producers. There’s also something called Game Slot, which should probably just be Slot Games. Somewhat useless category, as there are simply so many games that fit the description. There is also a category for Lottery games, but at the moment this includes just one title: Lottery Ticket from Evoplay.

The rest of the categories are shared with Live Casino, which also has its own category of the same name. Here you will find all the games from the various live providers present, which include Beterlive, Evolution Gaming, Playtech, and Pragmatic Play Live. If you want to browse the games based on type, you will find categories for roulette, baccarat, blackjack, and poker. But make note that these will also include all the automated versions of those games.

Our final verdict in this regard is that the selection of games at Joya Casino is absolutely fantastic, but the way it is presented has room for some improvements. As it stands, you’re either bound to play games you already know, or whatever is popular at the site. Exception being SpinLogic Games, which enjoy the benefits of those bonus coupons.

Deposit and Withdrawal

The casino is aiming for superb service, which to them means that all withdrawal requests are processed within 24 hours. Not unheard of, but definitely a good standard. As usual, this doesn’t include the time it takes to process verification documents and such when requested. The level of documents needed depends on the amount you’re requesting to withdraw.

The site mostly deals in cryptocurrencies, but there are a handful of methods like Neteller, Skrill, Interact, and even Visa and MasterCard that are also accepted. For cryptocurrencies the list is long, and definitely not just limited to Bitcoin. You have a choice of pretty much every noteworthy and usable currency and network.

Banking Method Deposit Withdrawal
Binance iconBinance yes yes
Bitcoin iconBitcoin yes yes
Cardano iconCardano yes yes
Dash iconDash yes yes
Dogecoin iconDogecoin yes yes
EOS iconEOS yes yes
Ethereum iconEthereum yes yes
Litecoin iconLitecoin yes yes
MasterCard Credit iconMasterCard Credit yes yes
MasterCard Credit iconMasterCard Credit yes yes
Monero iconMonero yes yes
Solana iconSolana yes yes
Tether iconTether yes yes
TRON iconTRON yes yes
USD Coin iconUSD Coin yes yes
Visa Credit iconVisa Credit yes yes
Zcash iconZcash yes yes

Support

Continuing with above, there’s not much in the way of FAQ or information on how to use cryptocurrencies. Which means that you already need to know this stuff, or then use the normal payment methods.

Customer support is available via live chat. The same system is used to automatically search for articles with answers. Only problem is that you need to pretty much know what you are searching, as if you don’t know the right keyword you’re not going to find anything.

The site is registered in Curacao, and the payments are processed via a company registered in Romania. The licence isn’t the strongest one around, but it is used by hundreds of other online casinos, and considered safe.

Interpretation

Joya casino shows a lot of promise, and is definitely a site worth checking out. They are relatively fresh, and there are of course some improvements to be made, but their start is way stronger than what some established online casinos offer. With time this site can easily be perfected to a level that is sure to deliver the best possible experience.

Whilst they are clearly concentrating on cryptocurrencies, they also offer a host of regular payment methods, which makes the site accessible to everyone. Whilst the loyalty club is a bit lacking, or rather it just offers the standard experience, the other bonuses and promotions are extremely strong. And the terms and conditions are very welcoming. Slot tournaments and network promotions are still missing, but we’re confident these will be added sooner or later.

The selection of games would be best described as extreme. There are only a handful of casinos that reach similar numbers. This applies to live casinos and casino games, with obviously online slots being the most numerous. Unfortunately, the casino layout is a bit lacking and doesn’t give you the proper tools to enjoy this abundance to full effect. Again, something that could be easily fixed, and hopefully will be.

All in all, this is an excellent choice for new players as well as regular customers. You’re sure to enjoy the games, especially those that come with additional bonuses and incentives. Have a look, make an account, and grab the amazing welcome package!