Mandarin Palace Casino



Rating: 3.2/5
Mandarin Palace 02.08.2023. Bank

  • Different game genres available
  • A variety of bonuses and promotions
  • Rewards scheme for high-depositing players
  • Three channels of communication with the support department
  • Handy tools for responsible gambling
  • The operator reserves the right to close an account without prior notice
  • A consumer is responsible for all the activity on their account including third-party access, regardless of whether such actions were approved by the consumer themselves or not
  • Pending plays can be cancelled, reduced, and deleted even if they are not activated via funds resulting from errors

Casino Details
Jurisdictions: Kahnawake, Curacao
Min Deposit: $20
Min Withdrawal: $100
Cashout Time: KYC: 24-48 hours; Bitcoin: up to 3 business days; Wire Transfer: up to 5 business days;
Cashout Limit: $10,000 Weekly
Software: BetSoft IconEvolution Gaming IconRival Iconsaucify IconGenii Icon
Games: 517
Mobile: Android, iPhone, iPad and Other Mobile
Download available: No

Inspired by the folklore and tradition of the Far East, Mandarin Palace Casino quickly conquered the players with its authentic and simple design. In business since 2009, this place holds the reputation of an experienced senior in the online casino industry.

Cooperating with some of the most creative providers in the content development sector, it hosts quite a colorful selection of slots, table games, live games, and video poker games. Providing quite a solid number of opportunities to grab some freebies, the operator features multiple interesting offers, including a noteworthy welcome package.

Equally great freedom of choice is secured with payments, as the cashier displays a diversity of methods for deposits and withdrawals, some of which are particularly aimed at players from Canada. Ensuring no question remains unanswered, Mandarin Palace Casino’s support department is available 24/7/365.

Fully optimized to perform well on Windows, Android, and iOS devices, the operator has what it takes to deliver a seamless mobile casino experience. Thanks to first-class encryption, the transfer and storage of sensitive data are completely safe and secure.

Bonuses and Promotions

United States

Sign up Bonus

200% up to


+ 40 Spins

New Customer Offer. T&C’s Apply. 18+.  PLUS 40 Free Spins on Destiny Wild. Deposit Match Bonuses greater than 100% carry a $1000 maximum withdrawal and need to be wagered through 60x.

Newcomers can claim a hefty welcome offer which includes both bonus cash and casino spins. This one’s activated via a special code, which is to be implemented after the initial deposit is placed. There’s a special deal for fans of table games, where consumers receive weekend cashback on losses generated during business days.

From time to time, clients can take advantage of happy hour deals, which bring bonus spins on “tastiest slots”. Let’s not forget contests with amazing prizes. To qualify for the draw, players collect tickets for real money deposits.

Upon reaching out to the customer support department, our team was told that a Loyalty Program exists as well, but for high-depositing clientele. A qualifying player is contacted by the relevant department if they determine that a client is eligible to join.

These are some relevant rules to memorize:

  • To be able to cash out winnings from free bonuses, leaderboards, competitions, and tournaments, a player needs to make at least one deposit
  • All promos at the casino are by invitation only
  • Only one complimentary bonus can be active at the time
  • Depositing players may only claim a deposit match offer in the first five minutes upon replenishing the account or if their real money casino balance has 75% of the original deposit sum
  • Deposit match bonuses of less than or equal to 100% have no maximum withdrawal restriction
  • Wagering requirements for some offers are a bit challenging to meet
  • Slots, Keno and Scratch cards contribute 100%, while the other genres have significantly lower contribution percentage
  • Times and dates for bonuses and promotions are calculated according to EST (GMT+2)

Keep in mind that the selection of promotional campaigns can both be expanded and decreased, at the operator’s discretion. As rules are susceptible to change, make sure to get acquainted with the most up-to-date version before claiming them.

Software Providers

There’s no uniform rule that defines how many featured software providers should be listed at one casino. Yet, the vast majority of players would agree that the “the more, the merrier” rule works just fine here.

While Mandarin Palace Casino is not one of those places crowded with content from hundreds of content developers, it certainly is a platform with adventures coming from some of the industry’s most trustworthy brands. BetSoft, Rival, and Saucify are some of the companies this operator collaborates with.

Online since 2005, Rival presents itself as a world-leading B2B provider of casino games and software. The comprehensive scope of services offered by this provider includes a full casino back office, affiliate platform, game development, 3rd party integration, proprietary live chat, and customer support.

Provider of omni-channel solutions for licensed operators, BetSoft is an award-winning, certified, and mobile-centric supplier of amazing games. Combining crystal-clear visuals and captivating features, its games are occupying top positions on top lists worldwide, including the large iGaming market of the United States.

Gathering a team of enthusiasts, Saucify is dedicated to crafting premium-quality RNG games. Supporting a wide spectrum of languages and currencies, its content has what it takes to conquer international clientele.


Knowing which providers Mandarin Palace Casino is teamed up with, players should have no worries regarding the quality and quantity of featured games. Its lobby accommodates all the popular genres among which slot games, video poker, table games, and keno games, representing an excellent destination for both newbie players and seasoned consumers.

Here’s a brief overview of the listed games:

Slots: Sweet Success, Zeus Rising, Winter Heart, Eagle Eye Mega Reel, The 7th Element, Spirit of the Wild, 7 Chakras, Big Game, Show Me the Honey, Floral Fortunes, Cash Vegas, Bananas Wild, Golden Wolf Mega Reel, Destiny Wild and the Lost Inca Gold, Gems n Jewels, Horn of Plenty and so on.

Video Poker: Aces & Faces Poker, Deuces & Joker Poker, Bonus Poker Deluxe, Joker Poker, Jacks or Better Poker, Double Double Bonus Poker, Triple Double Bonus Poker and more.

Table Games and Live Games: European Roulette, European Blackjack (3 seats). Vegas Strip Blackjack (3 seat), American Roulette, Atlantic City Blackjack (3 seat), Live Roulette, Live Blackjack, Blackjack Baltic, Baccarat, and others.

Keno: Captain Keno, Superkeno, Keno, and Keno Powerball.

To find the desired adventure to play, consumers can simply access their favorite genre and look for the options, or simply type in the name of the game. There are a couple of filters to narrow down the search, such as:

  • Game features- FS, jackpot, elite, featured, insurance, single zero, max ways, and live dealer
  • Game lines- 1-12; 12-25; 25-37; 37-50

The only downside is that games cannot be launched in demo mode, at least not without registration.

Deposits and Withdrawals

To meet the demands of various profiles of Canadian players, Mandarin Palace Casino equipped its cashier with versatile payment options. Credit and debit cards, prepaid vouchers, gift cards and Bitcoin are all available for deposits, whereas BTC and Wire Transfers can be used to cash out.

Vanilla Prepaid is one of the most frequently used options in this part of the world. Available for payments both in-store and online at millions of locations and enabling hassle-free transactions, this card has quickly conquered consumers and also became a huge hit among online casino players. Though occasionally some bad experiences are shared, overall, its popularity isn’t fading at all.

In terms of denominations, prepaid cards are available in the following amounts: $25, $50, $100, $200, $20-$500 (Mastercard) and $25, $50, $75, $100, $150, $200, $250, $20-$500 (Visa). When it comes to additional charges, there’s a mandatory activation fee, as well as a foreign exchange service fee of 2.5% for transactions completed using foreign currency.

Here are some important banking rules players should be acquainted with:

  • Players are advised to retain a copy of Transaction Records and a copy of the casino’s Terms if depositing via a credit card
  • If a deposit is wagered at least once, there’s no additional commission on withdrawals, but if a consumer fails to meet this requirement, a charge of USD 20 (or equivalent in other currencies) will be applied to prevent money laundering
  • Cashouts can be completed using the same method as the one a consumer has already used to replenish the account; in case another method is approved by the casino, additional security checks will be performed
  • Documents for verification need to the submitted within 14 days (336 hours); verification is normally performed before the withdrawal, but a customer may be asked to submit documents for this purpose at any time, should the operator deem it necessary
  • Withdrawal amounts that exceed USD 2,500 will be paid in installments of up to a maximum of USD 10,000 (or higher, depending on the consumer’s tier)
  • The minimum withdrawal amount is on the higher end
  • Wire Transfer cashouts incur a fee
  • Processing time for cashouts in BTC and Wire Transfers is up to 3 and 5 working days respectively
  • Fees may be applied to both deposits and withdrawals
  • Should chargeback, denial, or reversal of payment take place, the operator has the right to impose a fee amounting to USD 50
  • In case overpay happens, the operator has the right to adjust a consumer’s account in order to polish the mistake


Proudly pointing out being named as the “Best Online Casino”, in terms of customer support, Mandarin Palace Casino promises players full attention and quickest assistance. The assistance department can be reached via three different channels- live chat, e-mail, and telephone.

On top of that, the site is equipped with a variety of tools for responsible gambling. Aside from general bits of advice on avoiding chasing losses, establishing limits and similar, players can set daily, weekly, and monthly limits or self-exclude.


Just like any other online casino out there, Mandarin Palace Casino has its pluses and minuses. What matters the most is that the former outnumber the latter.

A great selection of games, a well-diversified assortment of payment options, and a variety of rewarding campaigns, accompanied by a customer support department round the clock are this place’s most prominent advantages. After all, they have been in business for quite some time, which pretty much confirms that the team knows what it’s doing.

Always read the Terms and Conditions, and gamble responsibly!