Look through the payment lists at Canadian-friendly casinos and you will often spot Neteller. It is a global e-wallet that many international casinos support for deposits and withdrawals, and it is popular because you can link several funding methods to one account and choose between them with a few taps. Why choose Neteller at online casinos?
About Neteller
Neteller was founded in 1999 in Calgary, Alberta. It is an online money transfer service that works as an e-wallet, and it is now owned by Paysafe. Paysafe also owns Paysafecard and Skrill, so the group is well known in online payments. The company has long been linked to the Isle of Man, a well-known iGaming hub, and Paysafe has offices in several countries, including China and Canada.
You need to create an account to use Neteller. Once you have one, you can add and store funds, send money to other people, and move money to and from casinos that accept it.
Neteller’s fees were criticized in the past. Today, fees can still apply to some top-ups, to withdrawals to a bank, to currency conversion and to inactive accounts, so read the fee page on the official site before you add money. It can still be a cost-effective option at online casinos, but it is not free in every situation.
Many international casinos accept Neteller, including some that welcome Canadian players, but not every casino does, so check the cashier before you join. Let’s look at how to get started.
How to Get Started With Neteller
Opening an account is free. Visit Neteller’s official website or download its app on your mobile device, whether it runs iOS or Android. You will be asked for personal details such as your name, date of birth, address, email address and the currency for your account. The Canadian dollar is usually among the options.
Verify your account by uploading the ID documents Neteller asks for. If you skip this step, your access and transfer limits may be restricted. Neteller also offers a Secure ID, an extra security code that protects your account, which you may be asked for when you log in or pay.
Next, fund your account. Neteller supports many funding methods, and what you see depends on your country. These can include Skrill, Boku, MasterCard, VISA, bank transfers and AstroPayCard. Some of these may not be available to Canadians, so check which are offered where you live. Neteller has also offered a feature for buying and selling crypto in the wallet, and the list of coins changes from time to time. You can read about new options when they are added, but crypto features can change, so check inside the app for what is available to you.
Neteller has also run a loyalty programme called Knect, where you collect points on your transactions and exchange them for rewards. Check the app to see whether it is available to you and how it works.
How to Deposit and Withdraw With Neteller
First choose a casino that accepts Neteller. Casinos that list it include Wildz Casino, BitStarz, Betstro, VegasHero and Gamblezen Casino. You can also do your own research to find a site that suits you. Depositing is quick once your wallet is funded.
To deposit with Neteller:
- Open the casino’s Cashier or Banking page and choose Deposit.
- Select Neteller from the list of payment methods.
- Log in to your Neteller account and enter your Secure ID or other security code if asked.
- Enter the amount you want to add to your casino balance.
- Confirm the payment. Deposits usually arrive within minutes.
Before you deposit, read the casino’s bonus terms. Some casinos exclude Neteller and Skrill deposits from welcome bonuses, which is common, so you could miss out on an offer if you pay this way.
To withdraw with Neteller:
- Open the Cashier and choose Withdraw.
- Select Neteller as your withdrawal method.
- Enter the amount you want to cash out and confirm.
- Wait for the casino to review the request. A first withdrawal usually needs ID checks.
- Once approved, the money normally reaches your Neteller wallet quickly, but timing depends on the casino.
Casinos often ask you to withdraw with the same method you deposited with, so use Neteller for both when you can. If Neteller isn’t offered for withdrawals, the cashier will list the alternatives.
Neteller Casino Fees
Neteller’s fees depend on the service and your country, and they can change. Fees can apply to some top-ups, to withdrawals to a bank, to sending money, to currency conversion and to inactive accounts. If you top up with a card, your card issuer may also treat it as a cash advance.
The casino may add its own limits or charges too. Check the Fees page on Neteller’s official website, and the casino’s cashier terms, before you add or withdraw money.
Currencies
Neteller supports a range of currencies, depending on your country of residence. The Canadian dollar is normally available to Canadian residents. Other supported currencies include the US dollar, the Australian dollar, the Swedish krona, the Polish zloty and the South African rand.
If your Neteller currency differs from the casino’s, a conversion fee may apply, so try to match them where you can.
Where Can You Use Neteller?
Neteller is a global service and is available to residents of Canada, but it does not serve every country. Its Terms and Conditions include a list of restricted countries, which can include the US and Macao. Check the current list before you travel or move.
Neteller can also restrict gambling payments in places where online gambling is banned or limited, so the options you see may change depending on where you are.
Where to Get Help With Neteller
Neteller has a Support Center on its official website where you can search for answers, along with an FAQs page you can browse. If you can’t find what you need, use the Contact Us option when you are logged in to your account, or the contact details on the support pages.
For problems with a casino deposit or withdrawal, you can also contact the casino’s support team.
Conclusion
Neteller is worth considering as a Canadian casino player. It is available to Canadian residents, it supports Canadian dollars, it works on desktop or mobile, and many casinos accept it for deposits and withdrawals. Keep in mind that fees can apply, that some casinos exclude e-wallet deposits from bonuses, and that not every casino accepts it. Check the fee page and the casino’s terms, then decide if it suits you.
Neteller Casino FAQs
Yes. Log in to your Neteller account and open the transaction history, where you can review past payments. You can usually download the history as a CSV or PDF file, but menu names can change, so check the app or website.
Usually, but not always. Many casinos that accept Neteller for deposits also offer it for withdrawals, but check the cashier to be sure, and use the same method for both when you can.
Neteller has offered a crypto feature in the wallet that has included coins such as Bitcoin, Ethereum and Litecoin. The list changes and availability can differ by country, so check the Crypto section of your account to see what you can buy or sell.
Knect, Neteller’s loyalty programme, has been free to join. Check the programme terms in the app for the current rules and whether it is open to you.
Loyalty points usually expire after a set period, and the rules can change. Check the Knect terms and your points history in the app to see when yours expire and what you can redeem them for.