Luna Casino Review

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Rating: 3.2/5

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Casino Details

Jurisdictions:	Denmark, Malta, Sweden, United Kingdom
Min Deposit:	€/$10
Min Withdrawal:	€/$30 (Bank Transfer)
Cashout Time:	KYC: Within 48 hours; Pending time: Few hours; E-wallets: Same day; Credit/Debit Cards/ Wire Transfer: 2-7 business days;
Cashout Limit:	€/$5,000 per transaction/€/$10,000 Monthly (All withdrawals that exceed €10,000 will be divided into monthly installments)
Software:
Games:	5618
Mobile:	Android, iPhone, iPad and Other Mobile
Download available:	No

Overview

Among the top online gambling sites, Luna Casino stands out for its celestial concept, which transports players on an incredible voyage. Since its debut in 2016, it has become increasingly popular with players. The Malta Gaming Authority has granted it a license and oversees its operations, guaranteeing a safe and equitable gaming environment. The company running the site, SkillOnNet Ltd., is well-known in the casino sector for its player-first philosophy. Besides Malta, it has permits in several other jurisdictions like Denmark and the UK.

Safety is a top priority here. They guarantee that player data remains private and safe from any potential attacks thanks to SSL encryption technology. Building a trustworthy relationship between the casino and its patrons requires this degree of security. As you can see, the site ticks the boxes for security and legality. But these are not the only features this gambling platform boasts of. Luna Casino has a lot to offer. Let’s jump in to find out.

What to Expect

The casino site is quite easy to navigate because of its user-friendly interface. Everything is straightforward even for those who are new to the world of online casinos. You can easily choose your favorite games, get in touch with customer service, or check account information.

With its intuitive interface, all the important features are just a few clicks away. Notably, the primary menu is perfectly placed on the left top corner of the homepage. Within the menu are various sections that guide you to the precise location you need to go.

The responsive web design guarantees fluid gameplay on mobile devices. You shouldn’t worry about your phone’s operating system. You can play any game in the entire selection on your Android, iPhone, or Huawei device. While Luna doesn’t have a mobile application, its mobile web-based version works similarly to the desktop version.

Undoubtedly, minimal loading times are essential to preserving the game’s pace. The casino uses cutting-edge technology to make sure that transitions are quick and seamless whether you’re playing live dealer games or spinning slots. This, as you may know, reduces annoyance while gaming and is effective in providing the best overall gaming experience.

Bonuses

Luna Casino wins over players’ hearts with alluring bonuses and promos. These deals are intended to honor recurring players’ devotion to the site. The operator doesn’t leave out new players, either. If it’s the first time you’re setting foot on the website, you only need to register and claim the one-time welcome offer.

While some online casinos state their bonus terms under the T&Cs, Luna has an exclusive bonus policy section. It entails the wagering requirements and expiry period of available bonuses among other specifics. Notably, each promotion has its terms and conditions. Before claiming any offer here, it’s best to understand what each one entails.

That aside, the operator gives exclusive invitations to loyalty club memberships. Here, the benefits are even more exclusive and profitable to high rollers and frequent players. These benefits will give you an upper hand when it comes to account management, exclusive promotions, and withdrawals.

Usually, the gambling site frequently updates its promos to coincide with holidays like Easter, the arrival of new games, and other occasions. This ensures that players always have something fresh and thrilling to look forward to. As with any online casino, keep in mind that bonuses and promotions are subject to change. So, it’s a good idea to visit Luna Casino’s website frequently. It will keep you up to date and prevent losing out on any great deals.

Funding Your Account

This operator accepts over 10 currencies, including GBP, CAD, NZD, and DKK. When it comes to banking methods, you’re at liberty to select from a list of over 10 payment methods. These include e-wallets such as Trustly, Payz, and Neteller. You can also deposit via prepaid cards such as Paysafecard.

Except for wire transfer deposits, the casino processes all deposits right away. That is, as soon as it receives a successful confirmation from the chosen payment processor. There are no fees. When making deposits using someone else’s credit card, you must share the details of the credit card and account holder. This option, of course, does not apply to players from the UK because credit card gambling is banned in the country.

What About Withdrawals?

When withdrawing your winnings, you can only use the same method you used to deposit. Some banking methods, such as Paysafecard, are exceptions to this rule, though. That’s because they’re only available as deposit options.

There are cashout limits. If your requested withdrawal amount is above the cap, the casino will pay out in installments. Notably, you’ll experience delays when withdrawing large winnings such as jackpots. Regarding transaction fees, withdrawing funds using e-wallets comes with 0% fees. The same applies when using credit cards. However, if you’re a wire transfer user, be ready for some painfully slow payouts and a withdrawal fee.

Speaking of payout speeds, the casino doesn’t process withdrawals as soon as you send your request. After requesting a withdrawal, it will remain pending until midnight. Thereafter, the Accounts Department will begin working on the transaction, provided everything they need (KYC documents) is available.

Banking Method	Deposit	Withdrawal
Apple Pay
Bank Wire Transfer
CLICK2PAY
Maestro Credit
MasterCard Credit
MasterCard Credit
MasterCard Debit
Visa Credit
Visa Debit
WebMoney

Game Selection

A sneak peek at the games department at Luna Casino confirms there aren’t many game categories. It’s understandable, though, because the casino doesn’t feature thousands of games to warrant several subdivisions. Here, you can play 50+ games, including slots and table games. Slots, as you may expect, take three-quarters of the game library.

Luna seems to sacrifice quantity for quality. While the titles are few, you’ll only find engaging games, which makes sense if you think about it. There’s no need to have thousands of boring games. Casino gambling isn’t just about depositing funds and withdrawing winnings. It’s also about entertainment, and the type of games available will determine your overall experience.

When we talk of top-notch games, you can guess the casino has partnered with elite software providers. Playson, Quickspin, Play‘N Go, Relax Gaming, and Wazdan are on the list. These are licensed companies, guaranteeing the fairness of games on the platform.

That said, here are slot categories from which you can choose your preferred title:

• New Slots: Gold Horsey Winner, Mighty Fish Blue Marlin, Battle Dwarf 2, Chicken or the Egg, Shamrock Saints
• Popular Slots: Wild Duel, Big Bamboo, Rainbow Riches, Legacy of Dead, Rise of Olympus, Money Train 4, 25 Coins
• Mobile: Penalty Champion, Sweet Miner, Eternal Wishes Luckytap, Crack the Code Instant, Fishing God, Raging Zeus Mines
• Jackpot: Temple of Fury Dream Drop, Cosmic Rush Dream Drop, Fishin’ Frenzy Even Bigger Catch, Deal or No Deal the Big Hit

Live Casino

Want to experience real casino gaming? The live dealer section at Luna will make you feel like you’re in a brick-and-mortar gambling establishment. Here, you’ll engage with live croupiers in over 30 highly engaging titles. These are some of the games you’ll find at the live dealer area:

• Baccarat
• Roulette
• Blackjack
• Video Poker

Only the best software developers power up the live dealer games at this casino. Notable names include Ezugi, StakeLogic, and Evolution. Besides guaranteeing you high-quality games, you can be sure of the fairness of each outcome.

Mobile Casino

Did you know that there are over 4.8 billion smartphone users globally? This translates to about 60% of the world’s population. Undoubtedly, these hand-held devices are here to stay. For this reason, Luna Casino is mobile-compatible.

They don’t have a mobile application yet. So how do you access it using your mobile phone? Well, you can launch the site on your mobile browser. If you’re an Android user, use Google Chrome, and if you’re an Apple user, Safari will do.

With the Luna Casino mobile web version, you can place bets and withdraw your winnings anywhere, anytime. There are also plenty of mobile games to play on the go. Hot Keno, Eternal Wishes, and Sweet Miner are great examples.

Customer Support

Got some questions in mind? Well, this does not necessarily mean Luna Casino is terrible. Before giving a one-star rating, remember that it’s common for gamblers to seek help at some point. It could be regarding payment issues, not finding a certain feature, or even seeking clarification on something.

At Luna, regardless of the questions you may have, don’t shy away from reaching out to the customer support representatives. They are available 24/7 via email and live chat. The live chat option guarantees immediate responses. Remarkably, the customer care team is professional and proficient. They’re also patient and polite; just as the best customer service should be.

You can also check out the FAQs section. It contains over 50 well-answered questions on different topics such as technical issues, platforms and games, and promotions.