Industry Reports

B.C. GameSense Advisors Now a Phone Call Away

British Columbia Lottery Corporation is here to protect its players and offer them a helping hand in times of need. Players are now offered new ways in which they could reach out for help and talk to a GameSense Advisor who could help them navigate the online gaming world they explore. The unprecedented situation we are in right now could trigger gambling addiction.

Keeping a healthy relationship with gaming and making sure you understand the very process of the game is essential for the longevity and quality of the pastime activity. The GameSense Advisor has the task to speak with casino gaming fans whenever they might need help and guide them through the basics of the particular game they are interested in.

Easier Access to Info

In a way, the GameSense Advisor is there to give you everything you should know about gaming and educate you on the most adequate way of engaging in it. This prevents misunderstandings, misinterpretation, as well as the eventual loss of money because the player is unsure of what to do next. The GameSense Advisor was available for a frank conversation and more information on the premises of every casino venue and gambling hall in British Columbia.

Ever since March, those brick-and-mortar venues are closed for business, and players are encouraged to explore the gaming products British Columbia Lottery Corporation offers online. However, many of them needed the support of a GameSense Advisor they were used to receiving. Along with that, the Crown corporation is aware of that problem gambling might see a rise in the upcoming months.

The availability of online gaming, as well as the easy access a player has to the casino gaming offerings, could trigger gambling addiction. The specifically educated individuals working as GameSense Advisor would now have the chance to help in real-time and be close to the gaming enthusiasts of British Columbia. Players could simply dial BCLC’s Customer Support Centre toll-free at 1-866-815-0222.

Live Chat

This service is available every day of the week and they could call between 8 a.m. and 12 a.m. PST. They will receive comprehensive information on every gambling-related subject and this would help them in their future gaming endeavor online. The customer support center strives to bring the same experience such as the special GameSense corners of the casino venues and gambling halls.

Players also have a second option to contact a GameSense Advisor and seek help while gambling online. They could use the Live Chat offering available on the online platform of British Columbia Lottery Corporation. This could prove to be the more convenient option for many individuals, as they could structure their questions better and receive more information they could go back to.

It should be taken into account that the GameSense Advisor is also able to refer individuals to a special problem gambling program that could help them establish boundaries when it comes to gambling. The Voluntary Self-Exclusion program the Crown corporation has in-store is also a way for the player to make a proactive choice and refrain from gambling for a period or forever.