Maple Casino

This casino has closed it's virtual doors.

Rating: 3.2/5

Casino Details

Jurisdictions:	Malta
Min Deposit:	$/£/€10
Min Withdrawal:	$/£/€20
Cashout Time:	E-wallets: Instant; Credit/Debit Cards: 3-5 business days; Bank Transfer: 4-7 business days
Cashout Limit:	$4,000 Weekly
Software:
Games:	535
Mobile:	Android, iPhone and iPad
Download available:	No

Featuring a distinct Canadian theme, Maple Casino is a popular Microgaming-powered online casino. The casino first went online in 2006 and at the time of this writing has been operating for 11 years, a feat not easily accomplished. It owes its success to its incredible selection of games and to the excellent promotions. The casino is owned by Vegas Partner Lounge and operated by Go North Limited, a company authorized by the Malta Gaming Authority. Additionally, the casino is licensed by eCorga, so there can be no doubt as to its legitimacy and fair business practices.

Maple Casino is certainly competing to be one of the best casinos in North America, judging by its dedication. The casino’s website features a modern and simplistic black design, adhering to all present-day website design standards. It has a distinctly Canadian theme to it, with the maple leaf representing the casino’s logo and a moose greeting you as soon as you open the web page. The website runs perfectly on both mobile and desktop devices, being optimized for different resolutions and screen sizes.

Players have options when it comes to loading their favorite games. They can either download the dedicated casino software or choose to utilize the instant-play interface, that loads the games directly in the browser’s window. Mobile players can also play at the casino through the use of their smartphones or tablets. The casino supports a mobile version that can be opened directly in the browser of the mobile device in question.

Bonuses and Promotions

The casino has excellent bonuses that you should definitely take advantage of. The first of these is the Welcome Bonus. Available to all newly-registered players, it involves a 100% match bonus up to CA$500 that you can claim all at once or over your first 3 deposits. In addition to the money match, you will also receive 30 Free Spins on the Game of Thrones slot, as well as 250 Loyalty Points. Winnings from the Free Spins will be considered bonus money and must be wagered before you can cash in.

All bonus money is subject to a 50 times wagering requirement, meaning you have to wager it 50 times its value before you can withdraw it and any winnings from it. You have to meet the wagering requirement within 7 days of registration otherwise it will be rendered void. If you request a withdrawal before wagering the bonus 50 times it will result in you forfeiting any bonus funds remaining in your account.

In addition to the Welcome Bonus, you can also benefit from the Loyalty system the casino has in place. Each time you place bets you are awarded points which can later be redeemed for cash, however, some games are more rewarding than others. For instance, slots and parlor games contribute 100%, while table poker, sic bo, casino war and red dog only count 50%. There are four different account tiers – Green, Silver, Gold, and Platinum. Every new player starts at Green and as they accumulate points they can upgrade their account. As the account rises in rank, its owner gets to enjoy better privileges.

Tier Silver and higher accounts gain priority when requesting a withdrawal, while Gold and Platinum Members are assigned a dedicated account manager. Platinum account holders have some benefits exclusive to their tier. For instance, they will receive special deals and promotions and take part in VIP competitions. Also worth noting is that when a Platinum player cashes in their points they receive real money, while all other tiers are issued bonus money, subject to the wagering requirement. As a player advances in tiers, they will gain more value per loyalty point than the lower tier.

Maple Casino also offers weekly and limited-time promotions. These change regularly so we cannot state specific terms, but they often include match bonuses and Free Spins. Check often to see what is available.

Overall, the casino offers good promotions, though not enough to make it stand out. Other similar websites have much friendlier terms in regards to the wagering requirement. In an industry where 30x or 35x playthrough is considered to be the standard, a 50 times wagering requirement is a bit high. The Loyalty system, on the other hand, offers good value if you manage to reach the higher account tiers.

Software Providers

Like all casinos of Vegas Partner Lounge, Maple Casino is powered by the software of Microgaming. Microgaming is one of the largest providers of games and utility software to online casinos and its titles are featured in most online casinos. Apart from being one of the best, Microgaming is also one of the oldest software developers, with the company having its humble beginnings in the distant 1994 in The Isle of Mann.

Ever since then Microgaming has created countless slots, video poker, blackjack and roulette games. The company’s progressive jackpots are also some of the hottest on the market. Just at the start of 2017, a lucky player won nearly CA$9 million from playing Mega Moolah. Microgaming offers its games in either downloadable or in-browser Flash form, though recently it started to develop in HTML5 to meet modern-day standards.

After more than two decades in business, Microgaming is one of the most beloved games creators in the industry. The company provides nothing short of excellence, with its games featuring vibrant graphics and immersive audio. Maple Casino has made a wise decision in partnering with them, securing a games selection comprising only of high-quality titles.

Games

Since Maple Casino is supplied by Microgaming you can reasonably expect an excellent games library. Here you can find many different slots, blackjack, roulette, casino poker and video poker games of exceptional quality. With over 650 available titles, the variety of games at this casino cannot be understated, each featuring its own unique style and theme. The options are many and even the pickiest of gamblers will be left satisfied.

There are two ways to play here, you can utilize the instant-play interface and place bets directly in your browser, or alternatively, download the dedicated casino software. Sadly, you cannot play the games for free, which is a real shame since you have to commit real funds before you know if you like the game or not.

Slots

Making up the backbone of this Canadian casino are slots of every kind. There are so many games to choose from that you can browse for days. The slots come in the 3-, 5-reel, and the progressive variety. They feature a wide array of themes and aesthetics, ranging from mythology, with titles like Avallon II: Quest for the Grail and Legend of Olympus, to licensed slots, like Hitman, HellBoy or Game of Thrones, to animal-themed games, such as Penguin Splash, Kitty Cabana and Hound Hotel, and so much more.

The progressive slots are nothing to scoff at either. These games feature incredibly large jackpots that increase with every bet, giving you the chance to win a 6- or 7-figure sum by hitting a certain combination. At Maple Casino, you can play several of these amazing games such as Major Millions, Mega Moolah, Treasure Nile, Cash Splash 5 Reel and much more.

The available slots all feature colorful graphics on the screen and vibrant audio in the background, immersing you fully in the game. Additionally, they also perform very well, with the animations running smoothly without any stutters or drops in frames.

Roulette

Roulette is one of the most popular casino games in the world. It has captured the attention of millions of gamblers all over the world. One of the best features of roulette is the ability to place multiple bets simultaneously on different factors. You can bet on colors, specific numbers, rows or columns, a certain range of numbers, odds or evens, or any combinations between them. The possibilities are many and you are only limited by your own wallet.

The games at Maple Casino feature a wide range of betting limits, with the smallest bet beginning at CA$1 going all the way up to CA$200 for most games. The casino hosts several excellent roulette games which will keep you playing for hours on end. Such titles include Multi Wheel Roulette Gold, Premier Roulette Diamond Edition, European Roulette Gold, French Roulette, and more.

Blackjack

Blackjack is one of those games that simply grabs you and does not let go. Hitting that coveted 21, again and again, will keep you playing until the crack of dawn. The appeal of this game comes from its simplistic nature and the low house edge. The casino usually has an advantage of no more than 2%, in other words, these are some of the best odds out of any casino game. Any casino worth its salt will include at least several high-quality blackjack games.

Maple Casino has gone above and beyond the call of duty, in this case, hosting over 20 unique titles, each in its own distinct style. Here you can hit or stand on games such as Perfect Pairs European BlackJack Multi Hand, Premium BlackJack Hi Lo, Premium High Streak BlackJack, Vegas Strip BlackJack, Atlantic City BlackJack, Vegas Downtown BlackJack Gold, European BlackJack Gold, and so much more. Each of these games comes with its own betting options, some with wagers starting from CA$1 and going all the way up to CA$200. If blackjack is your thing then you have definitely have come to the right place.

Video Poker

When you mix together slots and poker, the result you get is video poker. This amazing game genre has been entertaining countless players over the years at land-based and online casinos alike. Deceivingly simple at first glance, experienced players can talk to you for days at a time about the depth and high skill ceiling of this game. People who understand it and know when to bet and to fold can walk away with very decent winnings.

Decision making is everything here and it will mean the difference between a win and a loss. Video poker is random enough to be fun for everyone, while also not too random to discourage skilled play. Maple Casino understands that this is a very popular game and so it has supplied its users with a good number of video poker titles to satisfy their needs. Here you can play the likes of All American Poker, Bonus Deuces Wild Poker, Double Joker Power Poker, Aces and Face Power Multi Hand, and many more. Betting options vary between CA$1.00 to CA$25.00 per wager.

Variety Games

Maple Casino also features a Variety Games section, under which you will find several titles that involve no skill on the player’s side whatsoever and are only meant to be played for fun. Such games include scratchcards and bingo. Mayan Bingo, Pharaoh Bingo, Flip Card, Game Set & Scratch, and many more await you in this section.

Deposits and Withdrawals

Maple Casino supports numerous payment methods for players to make deposits and request withdrawals. These include eWallets, Online Banking, prepaid cards, credit and debit cards, though the available services will vary between countries. The services that you can use to deposit include Visa, MasterCard, ecoPayz, Skrill, Neteller, Citadel, iDebit, and InstantBanking. The minimum amount that you are allowed to deposit is CA$10, with the maximum limit reaching CA$10,000. The casino does not charge you anything for depositing, though using a particular service might incur some fees.

Banking Method	Deposit	Withdrawal
Check/Cheque
eCheck
Maestro
MasterCard Credit
MasterCard Credit
UseMyBank (Closed)
Visa Credit
Visa Debit
Visa Electron
WebMoney

Withdrawing your winnings is a little bit more complicated. For starters, the casino reviews every single withdraw request and that has a 24-hour pending period. You will be asked to supply proof of your identity, in the form of ID card, driver’s license, utility bill, etc., as well as any other documents that the casino may request. Additionally, there is a withdrawal limit of CA$4,000 per week.

You can rest assured that your money and information is safe with Maple Casino. It uses a modern 128-bit SSL encryption system, keeping all of your transaction and credit card information completely out of reach from potential wrongdoers. The payment services themselves have additional security implementations so the chance for fraud is reduced to virtually zero.

Support

The casino has excellent customer support that you can reach at any hour of day. There are several ways to contact the support agents depending on your needs. The Live Chat function allows you to communicate with a casino representative in real time. Clicking on the Live Chat option will open a window. You will be asked to enter your username, email address and real name, after which you will have to wait until a support agent becomes free to speak with you. This will normally take no more than a minute.

Another way to get into contact with the casino staff is via email. There are several email addresses that you can write to depending on your language. The casino currently supports email communication in English, French, German, Russian and Dutch. There is also a separate email address for questions regarding banking and accounts.

If instead, you would like to talk directly with a casino support agent you can do so via telephone. The casino has supplied five numbers that you can dial depending on your region. There is a dedicated line for New Zealand, Germany, France, and Canada, as well as an International one for players from other countries.

Clearly, the casino takes the problems of its users very seriously and the support staff is ready to assist to the best of their abilities. The agents are always professional and will greet you in a warm and welcoming manner. However, if you have no wish to speak to anyone there is a very extensive Frequently Asked Questions section that details almost every aspect of the online casino experience, from bonuses, to deposit and withdrawal methods, to security, and so on.

Conclusion

As far as online casinos go, Maple Casino ranks fairly high. It has a lot of good things going for it. As mentioned above, Microgaming is a top-tier software provider and responsible for some of the best games in the industry. At Maple Casino, you can play many popular titles, as well as some lesser-known ones. The variety of games cannot be understated, every section contains many different games so that you can play the one that suits your play style the best. Maple suffers from the lack of a Live Casino section. This is a major selling point for many other online casinos and it will certainly cost them some users. However, the virtual games selection is diverse and solid enough to make up for this.

Maple Casino offers a superb service. It allows its users to utilize numerous payment services, supporting the more popular ones, like iDebit, Skrill and Neteller, while also giving you the option to use some regional ones as well. The customer support is always helpful and can be contacted via several methods at any hour. Overall, Maple Casino is a safe and fun online casino, powered by one of the best software providers in the world, and it definitely deserves your attention.